Dell RecoverPoint for Virtual Machines 6.0.1 Installation and Deployment Guide

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vRPA is detached from the vRPA cluster

If the vRPA is detached from the vRPA cluster, check for vRPA errors and cluster status.

Steps

  1. Check the RecoverPoint for VMs dashboard for Error events indicating that the vRPA cannot access storage or communicate with the splitters.
  2. Create an SSH connection to a surviving vRPA, using your admin username and password to log into the Admin CLI. Then select System management CLI to open the Sysmgmt CLI. Alternatively, if you have created a user with the sysmgmt role ( 5.2.0.2 or later), use that user to log in directly to the Sysmgmt CLI. Use the get_system_status Sysmgmt CLI command to check the cluster status. Choose to retrieve the status of all categories.
  3. Confirm that the detached vRPA cannot be reached from the surviving vRPA.
  4. Log in to the Admin CLI of the detached vRPA using admin username and password, and select Cluster operations > Attach RPA to Cluster. To ensure that the vRPA was powered on successfully, monitor the vRPA console in the vSphere Web Client.
  5. To investigate the root cause of the vRPA detachment from the cluster, collect logs.
  6. If you are using a licensed version of RecoverPoint for VMs, contact Customer Support.

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