Secure Connect Gateway 5.x — Application Edition User's Guide

Devices

The Devices page displays all the devices that are added in secure connect gateway. It displays the following information:

• Name, hostname, or IP address depending on the information you have provided for the device.
• Model of the device, for example, PowerEdge M820
• Service Tag or serial number of the device
• Inventory validation status
  • Success—displayed if connectivity, collection capability, monitoring capability, remote access enablement, as applicable are successful.
  • Success with warnings—displayed if remote access is disabled on the device.
  • Failed—displayed if connectivity, collection capability, or monitoring capability are unsuccessful.

If a device and its associated devices are added in secure connect gateway, is displayed beside the name or IP address of the primary device. Click the device to view the list of associated devices in the device overview pane.

After you add a device, you can perform the following:

• Filter the devices based on type, device group, collection host, mode in which the devices were added, and inventory validation status.
• Edit the device name and account credentials.
• Perform inventory validation. See Inventory validation.
• Initiate single or multiple device collections. See, Manually initiate collection.
• Assign a credential profile to the device. See Assign a credential profile.
• Edit the device details.
• Delete the device.
  NOTE:Devices that are inventoried and added in secure connect gateway through an adapter cannot be deleted. Those devices are deleted automatically when either the adapter is deleted or the devices are removed from the systems management console.
• Save the information that is displayed on the page as an XLS file.
• Clear System Event Logs (SEL) or hardware logs, also known as the Embedded System Management (ESM) logs that report potential hardware issues in PowerEdge servers. You can run this task when an error message is displayed on a server even after the problem is resolved or when an SEL full error message is displayed.
  CAUTION:Clearing SEL removes the event history of the server.
  NOTE:The Clear System Event Logs task is disabled if the device was added as a server or hypervisor and OMSA was not installed on the device.
• Check for service requests created for the device.
• Perform deep discovery. For more information about deep discovery, see Deep discovery.
• Enable or disable maintenance mode. For more information about maintenance mode, see Maintenance mode overview.
• Configure alert and event settings to set the alert destination of a device and ensure that the alerts from the device are forwarded to the local system. Secure connect gateway cannot automatically configure the alert and event settings of a device running the following operating system or hypervisor:
  • Oracle Enterprise Linux
  • VMware ESXi
  • Oracle Virtual Machine
  NOTE:If secure connect gateway does not support the configuration of alert and event settings on the device, the option is disabled.
• Enable or disable device monitoring.
• Enabling Prefer iSM globally (iDRAC Service Module) in Settings > Automated Tasks sets iSM as the default service for automatic case creation on servers running the Linux operating system. This option also allows iSM to be configured during both periodic and manual inventory validation.
• Additionally, enabling Enable and configure alerts and events for servers with Linux operating system ensures that iSM is automatically configured.
• iSM can serve as the default case creation service on PowerEdge 14th generation servers or later.
  NOTE:Configuring iSM is not supported on devices that connect to secure connect gateway through an adapter.

• For servers running the ESXi operating system, iSM must be configured manually.

• Configure iSM performs configuration of iDRAC Service Module (iSM) on server with Linux operating system. For more details on the automated configuration performed on iSM view Configuration Procedure for iSM on Supported Operating Systems
  NOTE:Configuring iSM is not supported on devices that connect to secure connect gateway through an adapter.

When you click a device in the Name / IP Address column, the device overview pane is displayed with the following information:

• Hostname or IP address of the device
• Operating system running on the device
• Device model number
• Service Tag assigned to the device
• Software or firmware version running on the device
• Display name configured for the device
• Device type
• iSM version
• iSM service status
• Timestamp of the next scheduled collection
• Status of the previous job

The device overview pane also displays the collections that were performed on the device and enables you to perform the following tasks:

• Edit the device details.
• Delete the device.
  NOTE:Devices that are inventoried and added in secure connect gateway through an adapter cannot be deleted. Those devices are deleted automatically when either the adapter is deleted or the devices are removed from the systems management console.
• Clear System Event Logs (SEL) or hardware logs, also known as the Embedded System Management (ESM) logs that report potential hardware issues in PowerEdge servers. You can run this task when an error message is displayed on a server even after the problem is resolved or when an SEL full error message is displayed.
  CAUTION:Clearing SEL removes the event history of the server.
  NOTE:The Clear System Event Logs task is disabled if the device was added as a server or hypervisor and OMSA was not installed on the device.
• Check for service requests created for the device.
• Perform deep discovery. For more information about deep discovery, see Deep discovery.
• Enable or disable maintenance mode. For more information about maintenance mode, see Maintenance mode overview.
• Configure alert and event settings to set the alert destination of a device and ensure that the alerts from the device are forwarded to the local system. Secure connect gateway cannot automatically configure the alert and event settings of a device running the following operating system or hypervisor:
  • Oracle Enterprise Linux
  • VMware ESXi
  • Oracle Virtual Machine
  NOTE:If secure connect gateway does not support the configuration of alert and event settings on the device, the option is disabled.
• Enable or disable device monitoring.
• Enable iSM for automatic case creation. iSM can be used as a default case creation service for 14th generation PowerEdge servers or later.
  NOTE:Configuring iSM is not supported on devices that connect to secure connect gateway through an adapter.

When a task is performed on a device, is displayed beside the name or IP address of the device. You can initiate more than one task for a device. When you hover over the device, the task in progress is displayed.