Self-Healing Image Recovery Support Matrix
Introduction
Self-Healing Image Recovery enables you to remotely manage the recovery preferences for individual PCs or for your PC fleet. The recovery environment consists of tools to diagnose and troubleshoot issues that may occur before the PC boots to the operating system.
To use Self-Healing Image Recovery, you must have purchased the Ready Image, Generic Image, or Custom Image imaging solution.
NOTE:When a new PC model is launched by Dell Technologies, the PC is validated for Self-Healing Image Recovery support. After necessary validations are complete and passed, the PC model is certified for recovery. Typically, the validation process takes 90 days. After the PC model is certified, the PC or order is displayed as
Eligible in
. You can then configure and manage the recovery preferences for the orders or PCs.
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