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SC5020 and SC5020F Storage System Owner’s Manual

Install an I/O Card in Riser 1

Use this procedure to install an I/O card in riser 1.


  1. Unpack the replacement I/O card, and prepare it for installation. For instructions, see the documentation accompanying the I/O card.
  2. Holding the I/O card by its edges, position the card so that the card‐edge connector aligns with the I/O card connector on the riser.
    Figure 1. I/O Card Connector Location on Riser 1 I/O card connector on riser 1
    1. Card connector
  3. Insert the card‐edge connector firmly into the I/O card connector until the card is fully seated.
    • CAUTION: Make sure that the I/O card is fully seated in the I/O card connector. An I/O card that is not in full contact with the connector might cause unpredictable failures in the SC5020 series storage system.
  4. Swing the I/O card retainer so that the retainer is flush with the back of the I/O card.
    Figure 2. Installing an I/O Card in Riser 1 Install I/O card in riser 1
    1. I/O card
    2. Latch
    3. Thumbscrew
    4. Retainer
  5. Close the I/O card latch.
  6. Tighten the blue thumbscrew on the back of the retainer to hold the I/O card in place.
  7. Insert the riser into the storage controller.
  8. Lower the latch to hold the riser in place.
  9. Replace the cover on the storage controller.
  10. Remove the service baffle from the chassis.
    • CAUTION: To prevent a thermal shutdown of the storage system, the storage controller must be installed within three minutes of removing the service baffle.
  11. Install the storage controller into the chassis.
  12. Reconnect the cables to the storage controller.
  13. Clear the storage controller swap status from the Hardware tab in Dell Storage Manager . For instructions, see the Dell Storage Manager Administrator’s Guide .

Next steps

  1. Use Dell Storage Manager to edit the Storage Center settings and set the operation mode of the Storage Center to Production mode.
  2. Use Dell Storage Manager to send SupportAssist information to technical support.

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