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SC5020 and SC5020F Storage System Owner’s Manual

Remove a Storage Controller

Use this procedure to remove a storage controller from the chassis.

Prerequisites

  1. Locate the storage controller service baffle.

    • CAUTION: To prevent a thermal shutdown of the storage system, the service baffle must be installed within three minutes of removing the storage controller.
  2. Use Dell Storage Manager to send SupportAssist information to technical support. For more information, see the Dell Storage Manager Administrator’s Guide .
  3. Contact technical support to let them know that you are performing a repair.

About this task

You can replace storage controllers one at a time without shutting down the storage system.

Steps

  1. Shut down the storage controller using Dell Storage Manager .
  2. Make sure that all cables plugged into the storage controller are labeled.
  3. Disconnect all the cables from the storage controller that was shut down.
  4. Press the release tab on the storage controller.
  5. Rotate the release lever away from the storage controller.
  6. Grasp the release lever, and pull the storage controller part way out of the chassis.
  7. Use both hands to grasp the storage controller on both sides and pull the storage controller fully out of the chassis.
    Figure 1. Removing and Installing a Storage ControllerRemove storage controller from chassis
    1. SC5020 series storage system chassis
    2. Storage controller
    3. Release lever
  8. Install the service baffle into the empty slot in the storage system chassis.

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