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SC5020 and SC5020F Storage System Owner’s Manual

Remove the Failed Drive

Use this procedure to remove a failed drive from the SC5020 series storage system.


  • Before removing the drive, make sure that the following alert is displayed in the Alerts tab of Dell Storage Manager :

    Drive # is ready to be removed. , where # is the drive position in the storage system.

  • Use Dell Storage Manager to edit the Storage Center settings and set the operation mode of the Storage Center to Maintenance mode.


  1. Remove the front bezel from the storage system.
  2. Locate the failed hard drive in the storage system.
  3. Press the release button to open the hard drive carrier release handle.
  4. Slide the hard drive carrier out of the hard drive slot.

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