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Storage Manager 2019 R1 Installation Guide

Update the Storage Manager Data Collector

Follow these steps to update the Storage Manager Data Collector to a newer version.

Prerequisites

  • The Storage Manager Data Collector that you are updating must be version 15.3.1 or later.
  • The server that hosts the Data Collector must be running a 64-bit operating system. If the Data Collector is installed on a 32‐bit server, migrate to a 64-bit operating system.
  • For each managed Storage Center, the Storage Center certificate must contain the host name or management IP address used to add the Storage Center to Storage Manager.

Steps

  1. Download the Storage Manager Data Collector software to the Windows server.
    The Storage Manager Data Collector is available for download from the Drivers & Downloads tab of the storage system support page located at Dell.com/support.
  2. Unzip the software, and double-click the Storage Manager Data Collector Setup file to update the Data Collector.
    NOTE: Allow at least 60 minutes for the Data Collector service to start after it is updated. If the service takes longer than 60 minutes to start, contact technical support.
  3. Run the Storage Manager Data Collector Setup file
  4. If you are using a remote Data Collector, repeat the previous steps on the Windows server that hosts the remote Data Collector.

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