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SCv3000 and SCv3020 Storage System Owner’s Manual

Remove Riser 1

Use this procedure to remove riser 1.


  • Use Dell Storage Manager to send SupportAssist information to technical support.

  • Use Dell Storage Manager to edit the Storage Center settings and set the operation mode of the Storage Center to Maintenance mode.


  1. Shut down the storage controller using Dell Storage Manager .
  2. Make sure that all cables plugged into the storage controller are labeled.
  3. Disconnect the cables from the storage controller that was shut down.
  4. Remove the storage controller from the chassis.
    • CAUTION: To prevent a thermal shutdown of the storage system, the service baffle must be installed within three minutes of removing the storage controller.
  5. Install the service baffle into the empty slot in the chassis.
  6. Remove the cover of the storage controller.
  7. Lift the blue latch that secures the riser to the storage controller.
  8. Grasp the touch points of the riser.
  9. Lift the riser from the riser connector on the system board.
  10. Remove the I/O card installed in the riser and set it aside.
    Figure 1. Removing Riser 1 Remove riser 1
    1. Riser 1
    2. Alignment pin casings (2)
    3. Alignment pins (2)

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