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SCv3000 and SCv3020 Storage System Owner’s Manual

Send Diagnostic Data Using SupportAssist

Before replacing components, use SupportAssist to send diagnostic data to technical support .

  1. Use Dell Storage Manager to connect to the Storage Center.
  2. In the Summary tab, click Send SupportAssist Information Now , which is located under SupportAssist Actions in the Status pane. The Send SupportAssist Information Now dialog box opens.
  3. Select Storage Center Configuration and Detailed Logs.
  4. Click OK.

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