Dell SupportAssist OS Recovery User’s Guide

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Run System Repair

System Repair feature resets the computer to a previous point in time when everything was running smoothly on your computer.

Prerequisites

System Repair feature must be enabled on your computer.

Steps

  1. In the search box on the taskbar, type control panel, and then select Control Panel.
  2. Select System and Security.
  3. Double-click SupportAssist OS Recovery.
  4. Select the Run Repair tab.
  5. Select I authorize Dell to temporarily suspend data encryption on my PC, such as BitLocker, to install updates and click RUN REPAIR.
    Your computer restarts and you are redirected to SupportAssist OS Recovery environment. The Repair window is displayed.
  6. Select the repair point to which you want to revert, and then click START.
    NOTE:You can identify the repair point by the date and time mentioned along with it. To view more details about a repair point, click the corresponding View details link.

Results

The system repair process is initiated, and the progress of repair is displayed.
  • If the computer is repaired successfully, the Everything's back to normal status is displayed. Click DONE.
  • If the system repair is unsuccessful, an error message is displayed. Click RESET OPTIONS to reset the operating system of your computer. See Reset your computer.

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