Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

Dell SupportAssist OS Recovery User’s Guide

SupportAssist OS Recovery user interface

If the SupportAssist OS Recovery user interface is displayed for the first time, click APPROVE to accept the privacy policy. A walkthrough option is also displayed. Click START WALKTHROUGH to learn about various options available in the tool, or click SKIP to skip the walkthrough process.

The header of the SupportAssist OS Recovery page displays the following:

  • Battery status
  • Network icon and status
  • Language in which the user interface is displayed. SupportAssist OS Recovery user interface is available in 28 languages. To change the language, select from the list of languages.
  • more options icon through which you can access the following options:
    • About—lists the model and Service Tag of your computer, warranty expiration date, and version of SupportAssist OS Recovery installed on your computer
    • Help—provides reference information about SupportAssist OS Recovery
    • Windows Recovery—boots to the Windows Recovery environment
    • Shut down—turns off your computer
    • Restart—restarts your computer to boot to the operating system
NOTE You may see an UPDATE NOW option on the header of the SupportAssist OS Recovery home page. This option is displayed when the version of SupportAssist OS Recovery that is installed on your computer is not the latest. To update to the latest version of SupportAssist OS Recovery, click UPDATE NOW.

Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\