SupportAssist for Business PCs Administrator Guide

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Configuring settings

On the Settings page, you can configure the following settings:

  • Select different options to identify your asset.
  • Integrate the alerts with ServiceNow.
  • View and modify Connect and manage technician roles and permissions.

To configure the settings, from the TechDirect dashboard, go to Connect and manage > Manage PC fleet > Connect and manage PCs > Manage > Settings.

NOTE:You require Connect and manage administrator rights to configure the settings.

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