SupportAssist for Business PCs Administrator Guide

Create a new catalog

1. From the TechDirect dashboard, go to Connect and manage > Manage PC fleet > Connect and manage PCs > Manage > Update catalogs.
   The Update catalogs page is displayed.
2. Click Create catalog.
   The Create new catalog page is displayed.
3. In the Catalog type section, perform the following steps:
   1. From the Select catalog type list, select Product series, Fleet, or Model.
   2. If you selected Product series, from the Select family list, select the PC family.
   3. Enter a catalog name and description.
   4. Click Next.
4. If you selected Model, perform the following steps:
   1. In the PC model selection section, select the PC family and the PC models that you want to include in the catalog, and then click Next.
   2. In the OS selection section, select the operating systems for the PC models, and click Next.
      NOTE:You can select up to 80 individual business PC models. For more than 80 device models, create additional catalogs.
5. In the Update type section, perform the following steps:
   1. From the Select update type list, select the updates that you want to include in the catalog.
      The PC updates include drivers, BIOS, firmware, and Dell applications.
   2. Click Next.
6. In the Criticality type section, perform the following steps:
   1. From the Select criticality type list, select the type of updates that you want to include in the catalog.
      Depending on the severity, PC updates are classified as follows:

      • Critical—updates that are necessary to ensure that the PCs are healthy.
      • Recommended—updates that improve the performance of your PCs.
      • Optional—updates that you can choose to install on the PCs.
   2. Click Next.
7. Click Create.