- Notes, cautions, and warnings
- Introduction
- Overview
- Search
- Managing your PC fleet and groups
- Managing a single PC
- Recommendations for your PC fleet
- Custom catalogs for your PC fleet
- Managing SupportAssist alerts
- Remediation rules for your PC fleet
- Application experience for your PC fleet
- Security for your PC fleet
- Configuring settings
- Data exports
- Performance indicators
- Audit trail
- Email notifications from SupportAssist
- Retrieve SupportAssist data using WMI
- Retrieve SupportAssist data using APIs
- Features and enhancements in previous versions
- Resources
- Contact Dell
SupportAssist for Business PCs Administrator Guide
Document purpose
This document provides information about:
- Managing your PC fleet and groups.
- Viewing and managing recommendations, health, security, and application experience for a single PC.
- Viewing and managing recommendations, health, and application experience for your PC fleet.
- Updating catalogs for your PC fleet.
- Managing remediation rules to identify and remediate issues with your PC fleet.
- Assessing the number of PCs at risk and acting on the potential security threats.
- Managing SupportAssist alerts in TechDirect or ServiceNow.
- Managing roles and permissions.
- Viewing key performance indicators that help determine the fleet behavior.
- Viewing the record of changes and activities performed for the Connect and manage service in TechDirect.
- Remotely updating BIOS/Drivers/Firmware/Application updates for your PC fleet.
For more information about SupportAssist for Business PCs, see the documentation resources and other useful links in Resources.
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