SupportAssist enables you to remotely optimize network connectivity by updating the PC settings to ensure that your network is efficient and reliable.
The
Optimize network tile on the
Recommendations page displays the number of PCs that have not been optimized for network settings in
x number of days, where
x denotes 30 days, 60 days, or 90 days.
Steps
From the
TechDirect dashboard, go to
Connect and manage > Manage PC fleet > Connect and manage PCs > Manage > Recommendations.
The
Recommendations page is displayed.
In the
Optimize network tile, click
View PCs.
The
Optimize network page is displayed.
Select the PCs to optimize network and click
Run.
Results
The task is queued to run when the PCs are online and connected to Dell. You can monitor the progress in the
Track other tasks section on the
Recommendations page.
NOTE:To cancel the task, select
Queued from the
Status list, select the updates that you want to cancel, and then click
Cancel. You cannot cancel tasks that are in progress.
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