- Notes, cautions, and warnings
- Introduction
- Overview
- Search
- Managing your PC fleet and groups
- Managing a single PC
- Recommendations for your PC fleet
- Custom catalogs for your PC fleet
- Managing SupportAssist alerts
- Remediation rules for your PC fleet
- Application experience for your PC fleet
- Security for your PC fleet
- Configuring settings
- Data exports
- Performance indicators
- Audit trail
- Email notifications from SupportAssist
- Retrieve SupportAssist data using WMI
- Retrieve SupportAssist data using APIs
- Features and enhancements in previous versions
- Resources
- Contact Dell
SupportAssist for Business PCs Administrator Guide
Resources
This section lists the documentation resources and other useful links that provide more information about SupportAssist for Business PCs.
Documentation and others
| For more information about | See | Available at |
|---|---|---|
| Onboarding to TechDirect, configuring, downloading, and deploying SupportAssist on the PC fleet | IT Administrators—SupportAssist for Business PCs Deployment Guide | SupportAssist for Business PCs documentation page |
| Partners—SupportAssist for Business PCs Deployment Guide for Partners | ||
| Using TechDirect to manage your PCs running SupportAssist for Business PCs | SupportAssist for Business PCs Administrator Guide | |
| Frequently asked questions and answers about SupportAssist for Business PCs | SupportAssist for Business PCs Frequently Asked Questions | |
| Setting up SupportAssist for Business PCs | SupportAssist for Business PCs Quick Setup Guide | |
| Data collected from various components of your PC | SupportAssist for Business PCs Data Collected from Connected PCs | |
| Summary of recent changes, enhancements, known issues, and limitations in the release | SupportAssist for Business PCs Release Notes | |
| Using SupportAssist that is configured and deployed on your PC by your administrator | SupportAssist for Business PCs User's Guide | |
| Enrolling your organization, managing SupportAssist alerts, and parts dispatch requests in TechDirect | TechDirect dashboard | TechDirect |
| SupportAssist benefits and features | SupportAssist home page | SupportAssist for Business PCs home page |
| Using Image Assist Dynamic | Image Assist Dynamic for Multiple Platforms User's Guide | Image Assist documentation page |
| Ready Image current features and versions | Dell Ready Image Technical Specifications | Dell Ready Image Technical Specifications |
Videos
- How to onboard to TechDirect to set up and connect SupportAssist for Business PCs—demonstrates how to onboard to TechDirect and activate the Connect and manage service.
- How to view health of your PC fleet using SupportAssist for Business PCs—demonstrates how to view the health of your PC fleet.
- How to view application experience for your PC fleet using SupportAssist for Business PCs—demonstrates how to view the application experience data for your PC fleet in Connect and manage.
- How to view security of your PC fleet using SupportAssist for Business PCs—demonstrates how to view the security data for your PC fleet.
- How to create remediation rules for your PC fleet using SupportAssist for Business PCs—demonstrates how you can create remediation rules that help proactively identify and automatically resolve issues or threats that occur on the PCs.
- How to create and manage catalogs for your PC fleet using SupportAssist for Business PCs—demonstrates how to create and manage catalogs and deploy PC updates remotely.
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