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SupportAssist for Business PCs Administrator Guide

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Security for a specific PC

The Security section of the PC overview page provides information about PC security that helps assess the risk to ensure that the PC is free from vulnerabilities and threats.

To view the security data, go to the Inventory page and click the Service Tag of the PC.

NOTE:The security data is collected only if:
  • You have deployed Dell Trusted Device on your PC fleet. For more information about Dell Trusted Device, see the Dell Trusted Device manuals available on the Dell Trusted Device documentation page.
  • Your PC has an active ProSupport, ProSupport Plus, or ProSupport Flex for Client service plan.

The Security section displays a trend chart derived based on the overall result of security assessments that are performed on the PC for 90 days.

The following table describes the assessments that are performed on the PC and the associated results:

Table 1. Risk measurementsThe following table describes the assessments that are performed on the PC and the associated results:
Risk assessment factor Possible assessment results
Anti-virus
  • Pass—anti-virus solution is installed and enabled.
  • Fail—anti-virus solution is not installed and not enabled.
  • Data unavailable—data could not be retrieved from the Dell Trusted Device.
BIOS administrator password
  • Pass—BIOS administrator password is set.
  • Fail—BIOS administrator password is not set.
  • Data unavailable—data could not be retrieved from the Dell Trusted Device.
BIOS Verification
  • Pass—BIOS verification test is pass.
  • Warning—other failures detected during the verification.
  • Fail—BIOS verification test is fail.
  • Data unavailable—data could not be retrieved from the Dell Trusted Device.
Disk encryption
  • Pass—disk encryption is detected.
  • Fail—disk encryption is not detected.
  • Data unavailable—data could not be retrieved from the Dell Trusted Device.
Firewall
  • Pass—firewall solution is installed and enabled.
  • Fail—firewall solution is not installed and not enabled.
  • Data unavailable—data could not be retrieved from the Dell Trusted Device.
Indicators of Attack
  • Pass—no indicators of attacks detected.
  • Warning—partial indicators of attacks detected.
  • Fail—complete indicators of attacks detected.
  • Data unavailable—data could not be retrieved from the Dell Trusted Device.
Trusted Platform Module
  • Pass—Trusted Platform Module is enabled.
  • Fail—Trusted Platform Module is not enabled.
  • Data unavailable—data could not be retrieved from the Dell Trusted Device.
Intel Management Engine
  • Pass—Intel Management Engine verification test is pass.
  • Warning—other failures detected during the verification
  • Fail—Intel Management Engine verification test is fail.
  • Data unavailable—data could not be retrieved from the Dell Trusted Device

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