SupportAssist for Business PCs Deployment Guide for Partners

Configure and connect SupportAssist installed through other Dell sources

SupportAssist for Business PCs is also available through the following sources apart from TechDirect:

• Image Assist—a tool set that enables you to use Dell imaging services to quickly create and maintain a ready-to-deploy Microsoft Windows image. You can include SupportAssist for Business PCs while building your dynamic image.
• Ready Image—a clean simple image with no added software. You can include SupportAssist for Business PCs while purchasing the Ready Image solution.
• SupportAssist for Business PCs page—manually download the latest version of SupportAssist for Business PCs from the Connect to SupportAssist for Business PCs in TechDirect page.

If you have included SupportAssist for Business PCs versions 3.5 or 3.6 into your dynamic image or Ready Image, or manually obtained the latest version of SupportAssist from the Connect to SupportAssist for Business PCs in TechDirect page, you must configure SupportAssist to start managing your PC in TechDirect.

1. Create the deployment package to apply the configuration on preinstalled SupportAssist versions and connect SupportAssist to TechDirect:
   1. Download the Deployment Package Manager.
   2. Generate the SupportAssist deployment package.
2. Configure SupportAssist:
   1. Enter contact information and shipping details.
   2. Configure SupportAssist preferences.