- Notes, cautions, and warnings
- Introduction
- Onboarding to TechDirect
- Configure and connect SupportAssist downloaded from TechDirect
- Prerequisites to deploy SupportAssist
- Create a new deployment
- Manage deployment for an existing site
- Managing SupportAssist preferences
- Create the SupportAssist deployment package
- Modify an existing SupportAssist deployment
- Deploy SupportAssist on the PC fleet
- Run the SupportAssist self-diagnosis test
- Install Central Resource Manager
- Configure and deploy SupportAssist on new PCs
- Updating SupportAssist for Business PCs and software add-ons
- Configure and connect SupportAssist installed through other Dell sources
- Activate SupportAssist using Active Directory Administrative Template Files (.admx/.adml)
- Deploying SupportAssist using Microsoft Intune
- Connect and manage roles in TechDirect
- Version and validity
- SupportAssist version and deployment product code
- Features and enhancements in previous versions
- Resources
- Contact Dell
SupportAssist for Business PCs Deployment Guide for Partners
Version and validity
SupportAssist for Business PCs
It is recommended to update to the latest version to ensure continued support and receive the full benefits of SupportAssist.
The following table lists the validity of each version of SupportAssist:
| Release version | Validity |
|---|---|
| 4.5.0.11735 | Valid until January 31, 2026 |
| 3.6.0.56900 (Patch update) | Valid until September 30, 2025 |
| 3.6.0.56884 | Valid until September 30, 2025 |
| 3.5.0.46197 | Valid until April 30, 2025 |
| 3.4.1.42601 (Patch update) | Valid until November 4, 2024 |
| 3.4.1.40081 | |
| 3.4.0.39400 (Patch-2 update) | |
| 3.4.0.35720 (Patch-1 update) | |
| 3.4.0.35707 | |
| 3.3.1.93 and earlier | Expired
NOTE:If SupportAssist has expired on your PC, you must manually update to the latest version. Automatic updates are not supported on expired versions.
|
Central Resource Manager
It is recommended to update to the latest version to ensure continued support and receive the full benefits of the Central Resource Manager capabilities.
The following table lists the validity of each version of Central Resource Manager:
| Release version | Validity |
|---|---|
| 4.5.0.11735 | Valid until January 31, 2026 |
| 3.6.0.56884 | Valid until September 30, 2025 |
| 3.5.0.47317 | Valid until April 30, 2025 |
| 1.1.3.40081 | Valid until November 4, 2024 |
| 1.1.2.35747 | Valid until November 4, 2024 |
| 1.1.1.93 and earlier | Expired |
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