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SupportAssist for Business PCs with Windows OS User's Guide
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Notes, cautions, and warnings
Introduction
Version
Audience
Document purpose
Key features
New and enhanced features
Getting started with SupportAssist for Business PCs
SupportAssist user interface
Change language setting
Notifications in Windows action center
Scheduled scans
Scans initiated by the administrator
Getting drivers and downloads
Install driver updates
Uninstall driver updates
Get Drivers and Downloads tile notifications
Run all PC scans and optimizations
Scanning the PC hardware
Run a quick hardware scan
Scan a specific hardware component
Scan the entire PC
Optimizing your PC
Clean files
Tune PC performance
Optimize network
Remove virus and malware
Remove potentially unwanted programs
Troubleshooting common issues
Troubleshoot blue screen error
History overview
Getting support
Get temporary administrator access
Start a remote session
Send files to Dell technical support
Send log files to Dell technical support
Frequently asked questions
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Clean files
Prerequisites
Your IT administrator must allow you to access the user interface and clean files on your PC.
About this task
SupportAssist
clears temporary, redundant, and other unwanted files from the PC.
Steps
Open
SupportAssist
and click
.
On the
Clean Files
tile, click
Run
.
CAUTION:
If you cancel the optimization while it is in progress, the changes that were applied are not reversed.
Results
The amount of hard drive space that is reclaimed is displayed on the
Clean Files
tile, the
Home
page, and the
History
page.
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