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SupportAssist for Business PCs on Latitude Chromebook User's Guide

Introduction

Dell SupportAssist is a proactive and predictive technology that provides automated technical support for your Dell systems. When deployed, SupportAssist monitors each system, proactively detects hardware issues, and sends it securely to Dell technical support. This data is used by Dell technical support to troubleshoot and provide a solution to the issue.

If your organization uses ServiceNow for IT and Helpdesk management, and if you have enabled ServiceNow integration, SupportAssist alerts are also sent to the IT administrator.

This document provides information about using SupportAssist installed on your system.


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