Troubleshooting the system
You can troubleshoot your system by performing the following diagnostic tests:
- Sound—the sound interactive test checks the speakers and MP4 playback in your system.
Speaker tests ensure that the sound plays from each of the system speakers individually.
MP4 Playback test ensures that the system supports the replay of MP4 audio.
- Microphone—the microphone interactive test verifies if the system microphone can successfully record audio.
- Mouse—the mouse interactive test verifies the cursor position and mouse button state.
Status test verifies if the mouse buttons are functioning properly.
Double Click test verifies if the mouse can successfully perform double-click operations.
Drag and drop test verifies if the mouse can successfully perform drag and drop operations.
- Keyboard—the keyboard interactive test verifies if the keys on the keyboard are functioning properly.
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