Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

SupportAssist Enterprise Version 2.0.60 Release Notes

PDF

Compatibility

The following table lists the devices that you can manage using SupportAssist Enterprise. For the complete list of supported device types and device models, see the SupportAssist Enterprise Version 2.0.60 Support Matrix at https://www.dell.com/serviceabilitytools.
Table 1. Device types and applicable devicesThe following table lists the devices that you can add by selecting a specific device type.
Device Type Devices that you can add
Chassis
  • PowerEdge M1000e
  • PowerEdge VRTX
  • PowerEdge FX2/FX2s
  • PowerEdge MX7000
Fluid File System (FluidFS)
  • Storage PS Series with FluidFS
  • Storage MD Series with FluidFS
  • Storage SC Series with FluidFS
iDRAC yx2x and later series of PowerEdge servers
NOTE: To add an iDRAC, you must provide the iDRAC IP address of the server.
Networking
  • PowerConnect
  • Force10
  • Dell Networking
  • Networking X-Series switches
  • Networking Wireless Controllers Mobility Series
  • Other supported Networking devices (Brocade and Cisco)
Peer Storage (PS) / EqualLogic Storage PS Series arrays
PowerVault
  • Storage MD Series arrays
  • Storage ME4 Series arrays
Server / Hypervisor x9xx or later series of PowerEdge servers running:
  • Windows
  • Linux
  • VMware ESX or ESXi
  • Citrix XenServer
  • Oracle Virtual Machine
  • Microsoft Hyper-V
NOTE: To add a server or hypervisor, you must provide the operating system IP address of the server.
NOTE: If SupportAssist Enterprise is installed on a Linux operating system, adding servers running Windows is not supported.
Software
  • HIT Kit / VSM for VMware
  • SAN HQ
  • vCenter
  • SCVMM
NOTE: If SupportAssist Enterprise is installed on a Linux operating system, adding SCVMM and SAN HQ are not supported.
Solution XC Web-Scale hyper-converged appliance
Storage Center (SC) / Compellent Storage SC Series solutions
Virtual Machine
  • Windows
  • Linux

Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\