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SupportAssist Enterprise Version 2.0.60 Support Matrix

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Network requirements

The following are the network requirements of the server where the Remote Collector is set up:
  • Internet connection—standard 1 GbE network or faster.
  • The server where the Remote Collector is set up must be able to communicate with the SupportAssist server hosted by Dell over HTTPS protocol.
  • The Remote Collector must be able to connect to https://is.us.dell.com/*, the file upload server, and related services.

For more information about network bandwidth requirements for collecting system information from devices, network ports that are required for discovering devices and collecting system information and for uploading the collected system information, see Network requirements for installing and using SupportAssist.

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