SupportAssist Enterprise Version 2.0.60 Support Matrix

Supported Dell EMC Remote Access Controllers

The following table lists the supported Dell EMC Remote Access Controllers.

NOTE To add an iDRAC7 or iDRAC8 in SupportAssist Enterprise, ensure that the Enterprise or Express license is installed on the iDRAC.

NOTE To add an iDRAC9 in SupportAssist Enterprise, ensure that the Basic, Enterprise, or Express license is installed on the iDRAC.

NOTE Monitoring is not supported for iDRAC9 with basic license.

NOTE SupportAssist Enterprise capabilities are not available for an iDRAC on an SC series or Dell Compellent devices.

Table 1. Supported Dell EMC Remote Access ControllersThe following table lists the supported Remote Access Controllers.
Model	Remote monitoring and case creation	Automatic collection of system information
iDRAC7	Yes	Yes
iDRAC8	Yes	Yes
iDRAC9	Yes*	Yes

NOTE The minimum supported iDRAC firmware version for VxRail systems is 2.30.31.30.

NOTE The minimum supported iDRAC firmware version for Storage Spaces Direct (S2D) Ready Nodes is 3.34.34.34.