Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.
Sign In Create an Account Dell Financial Services Premier Sign In Partner Program Sign In
Contact Us

Your Dell.com Carts

SupportAssist Enterprise Version 2.0.60 Support Matrix

PDF

Supported hypervisors

The following table lists the supported hypervisors:

Table 1. HypervisorsThe following table lists the supported hypervisors.
Hypervisors Remote monitoring and case creation Automatic collection of system information Collection protocol Ports used
ESX 4.0 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 4.0 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 4.0 U3 Yes* Yes SSH and VMware SDK 22 and 443
ESX 4.1 U3 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 4.1 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 4.1 U3 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 5.0 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 5.0 U3 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 5.1 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 5.5 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 5.5 U1 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 5.5 U2 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 5.5 U3 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 6.0 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 6.0 U1 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 6.0 U3 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 6.5 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 6.5 U1 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 6.5 U3 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 6.7 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 6.7 U3 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 7.0 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 7.0 U1 Yes* Yes SSH and VMware SDK 22 and 443
Citrix XenServer 6.0 No Yes SSH2 22
Citrix XenServer 6.2 Yes* Yes SSH2 22
Citrix XenServer 6.5 Yes* Yes SSH2 22
Citrix XenServer 7.0 No Yes SSH2 22
Citrix XenServer 7.1 LTSR CU2 No Yes SSH2 22
Citrix XenServer 7.2 Yes* Yes SSH2 22

* Remote monitoring and case creation are supported only if OMSA is installed and the SNMP settings are configured on the hypervisor. SupportAssist Enterprise does not support the automatic installation of OMSA and configuration of SNMP settings on the hypervisor. For more information about OMSA support, see the product documentation.

NOTE ESXi 6.7 U2 is supported only on R540, R640, R740, and R740xd servers.

Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\