- Notes, cautions, and warnings
- Overview
- SupportAssist Enterprise capabilities available with Dell service contracts
- Supported servers
- Supported hypervisors
- Supported storage devices
- Supported networking devices
- Supported chassis
- Supported management and monitoring software
- Support for OEM devices
- Recommended OMSA version for SupportAssist Enterprise
- Supported operating systems on remote servers
- Adapters and supported systems management consoles
- Minimum requirements for installing and using SupportAssist Enterprise
- SupportAssist Enterprise resources
- Contacting Dell EMC
SupportAssist Enterprise Version 2.0.60 Support Matrix
Supported Network Attached Storage (NAS) devices
The following table lists the supported Network Attached Storage (NAS) devices:
| Model | Remote monitoring and case creation | Automatic collection of system information | Collection protocol | Ports used | Latest supported firmware version |
|---|---|---|---|---|---|
| SC Series | |||||
| FS8600* | No | Yes | SSH2, FTP, and SSH2 | 22 and 44421 | 6.0 |
| FS8610i | No | Yes | SSH2, FTP, and SSH2 | 22 and 44421 | 6.0 |
| PS Series | |||||
| FS7500* | No | Yes | SSH2 and FTP | 22 and 44421 | 4.0 |
| FS7600* | No | Yes | SSH2 and FTP | 22 and 44421 | 4.0 |
| FS7610* | No | Yes | SSH2 and FTP | 22 and 44421 | 4.0 |
| MD Series | |||||
| NX3500* | No | Yes | SSH2 and FTP | 22 and 44421 | 3.0 |
| NX3600* | No | Yes | SSH2 and FTP | 22 and 44421 | 3.0 |
| NX3610* | No | Yes | SSH2 and FTP | 22 and 44421 | 3.0 |
* Inventory and addition of the NAS device is not supported through the OpenManage Essentials adapter. To enable SupportAssist Enterprise capabilities for the device, add the device directly in SupportAssist Enterprise.
Please provide ratings (1-5 stars).
Please provide ratings (1-5 stars).
Please provide ratings (1-5 stars).
Please select whether the article was helpful or not.
Comments cannot contain these special characters: <>()\