- Notes, cautions, and warnings
- Overview
- SupportAssist Enterprise capabilities available with Dell service contracts
- Supported servers
- Supported hypervisors
- Supported storage devices
- Supported networking devices
- Supported chassis
- Supported management and monitoring software
- Support for OEM devices
- Recommended OMSA version for SupportAssist Enterprise
- Supported operating systems on remote servers
- Adapters and supported systems management consoles
- Minimum requirements for installing and using SupportAssist Enterprise
- SupportAssist Enterprise resources
- Contacting Dell EMC
SupportAssist Enterprise Version 2.0.60 Support Matrix
Supported PowerVault devices
The following table lists the supported PowerVault devices.
NOTE To add the following PowerVault devices, select the device type as
Server / Hypervisor in SupportAssist Enterprise:
| Model | Remote monitoring and case creation | Automatic collection of system information |
|---|---|---|
| DL2000 | Yes | Yes |
| DL2100 | Yes | Yes |
| DL2200 | Yes | Yes |
| NX1950 | Yes | Yes |
| NX200 | Yes | Yes |
| NX300 | Yes | Yes |
| NX3000 | Yes | Yes |
| NX3230 | Yes | Yes |
| NX3240 | Yes | Yes |
| NX3330 | Yes | Yes |
| NX3340 | Yes | Yes |
| NX430 | Yes | Yes |
| NX440 | Yes | Yes |
SupportAssist Enterprise can also detect hardware issues with the following Direct Attached Storage devices if the server to which the storage device is attached is added (discovered) in SupportAssist Enterprise: PowerVault MD1000, MD1120, MD1200, MD1220, MD1400, and MD1420. If a critical hardware issue is detected by SupportAssist Enterprise on an attached storage device, a support case is created for the server to which the storage device is attached.
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