SupportAssist Enterprise Version 2.0.60 Support Matrix

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Supported SC series or Dell Compellent devices

SupportAssist Enterprise only supports multiple-device collections for deployment purpose. Remote monitoring, case creation, and periodic collection of system information are supported through the SupportAssist solution that is available on the device when using Dell Storage Manager SupportAssist feature.

NOTE Remote monitoring and case creation is supported on SC200, SC220, SC280, SC100, SC120, SC180, SC400, SC420, SC360, SC460, and SC480 expansion enclosures by using Dell Storage Manager.

The following table lists the supported SC series or Dell Compellent devices.

Table 1. Supported SC series or Dell Compellent devicesThe following table lists the supported SC series or Dell Compellent devices.
Model	Remote monitoring and case creation	Automatic periodic data collection	Collection protocol	Port used	Latest supported firmware version
SC4000	No	No	REST	443	7.4.2
SC4020	No	No	REST	443	7.4.2
SC5020	No	No	REST	443	7.4.2
SC7020	No	No	REST	443	7.4.2
SC8000	No	No	REST	443	7.2
SC9000	No	No	REST	443	7.4.2
SCv2000	No	No	REST	443	7.2
SCv2020*	No	No	REST	443	7.2
SCv2080*	No	No	REST	443	7.2.11
SCv3000	No	No	REST	443	7.4.2
SCv3020	No	No	REST	443	7.4.2

* Support for this storage device has been assessed based on SupportAssist Enterprise compatibility with similar SC series storage device models.

NOTE Internet Control Message Protocol (ICMP) must be enabled to discover Storage SC series devices.