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SupportAssist Enterprise Version 2.0.60 Support Matrix


Web browser requirements

Use one of the following web browsers to view the SupportAssist Enterprise user interface:

  • Internet Explorer 11 or later
  • Mozilla Firefox 31 or later
  • Google Chrome 59 or later
  • Microsoft Edge 38 or later
NOTE Transport Layer Security (TLS) version 1.2 must be enabled on the web browser.

To open SupportAssist Enterprise by using Internet Explorer, perform the following steps:

  1. In the Security tab, enable Active Scripting.
  2. In the Advanced tab, enable Play animations in web pages.

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