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SupportAssist Enterprise Version 2.0 Quick Setup Guide

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SupportAssist Enterprise user groups

SupportAssist Enterprise maintains security rights through the following user groups that are created during the installation of SupportAssist Enterprise:
  • SupportAssistAdmins — Members of this group have elevated or administrative privileges required for performing both basic and advanced functions in SupportAssist Enterprise.
    • When SupportAssist Enterprise is installed on Windows, members of the Local Administrators group are automatically added to the SupportAssistAdmins user group.
    • When SupportAssist Enterprise is installed on Linux, root users are automatically added to the SupportAssistAdmins user group. Members of the Linux root group also have elevated privileges in SupportAssist Enterprise.
  • SupportAssistUsers — Members of this group have normal privileges required for performing only basic functions in SupportAssist Enterprise.
    • When SupportAssist Enterprise is installed on Windows, members of the Windows Users group are automatically added to the SupportAssistUsers user group.
    • When SupportAssist Enterprise is installed on Linux, members of the Linux users group have normal privileges in SupportAssist Enterprise.
You can also add users to either of the SupportAssist Enterprise user groups based on your requirement. For more information on the SupportAssist Enterprise user groups, see the SupportAssist Enterprise Version 2.0 User’s Guide at Dell.com/ServiceabilityTools.

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