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Dell ThinOS 2211, 2208, and 2205 Administrator’s Guide

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Prerequisites for HDX RealTime Webcam Video Compression

  • On the VDA, HDX RealTime Webcam Video Compression is enabled by default. Additional configurations are not required. Dell Technologies recommends using Citrix VDA version 1912CU3 or later.
  • HDX webcam video compression requires Multimedia conferencing and Windows Media Redirection policy settings to be enabled. The settings are enabled by default.
  • Ensure that Citrix_Workspace_App_21.9.0.25_6.pkg is installed.
  • To use HDX RealTime Webcam Video Compression in the unified communication software in VDA, ensure that the following conditions are met:
    • For Skype for business application, ensure that the software is 32-bit and do not install the Citrix HDX RealTime Connector in VDA.
    • For ZoomVDI application, ensure that the software is 32-bit. Do not install Zoom_Citrix package in the thin client. Disable Zoom VDI optimization using Admin Policy Tool or Wyse Management Suite policy settings, if you have installed Zoom package in thin client.
    • For Microsoft Teams application, ensure that the software is 32-bit. Disable Microsoft Teams VDI optimization in thin client using Admin Policy Tool or Wyse Management Suite policy settings.
    • For Webex meeting application, ensure that the software is 32-bit. Do not install Webex Meetings VDI package in thin client. Disable Webex Meetings VDI optimization using Admin Policy Tool or Wyse Management Suite policy settings, if you have installed Webex Meetings VDI package in thin client.
    • For Webex VDI application, ensure that the software is 32-bit. Do not install Webex VDI package in the thin client. Disable Webex VDI optimization using Admin Policy Tool or Wyse Management Suite policy settings, if you have installed Webex VDI package in thin client.
    • For Cisco Jabber application, ensure that the software is 32-bit. Do not install Cisco Jabber package in the thin client. Disable JVDI optimization using Admin Policy Tool or Wyse Management Suite policy settings, if you have installed Cisco Jabber package in thin client.

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