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Dell ThinOS 2211, 2208, and 2205 Administrator’s Guide

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Unified Communications optimization with ThinOS

Unified Communications and Collaboration solution allows real-time video conferencing, instant messaging, and team collaboration that enables you to work together more effectively.

ThinOS supports the following Unified Communications optimization in a VDI environment:

  • Skype for Business
  • Cisco Jabber
  • Cisco Webex Teams
  • Cisco Webex Meetings
  • Microsoft Teams
  • Zoom
NOTE:When using Citrix Unified Communications on ThinOS, Dell Technologies recommends that you do not use the fallback mode, which is the legacy HDX redirection for webcam and audio. Using the fallback mode consumes more remote desktop resources such as CPU, GPU, RAM, and Network.
NOTE:Tested scenario-Audio and video calling or meeting with three to five users using Citrix Unified Communications on ThinOS.

Unified Communications support on Wyse 3040 Thin Clients

Following features are not supported on Wyse 3040 Thin Clients due to client resource limitations:
  • Video call or meeting
  • Share screen

To avoid audio choppy issues during the audio call or meeting, it is recommended that you do not perform the following tasks:

  • Move the application window frequently or quickly.
  • Scroll down the Microsoft PowerPoint slide, Word document, Excel sheet, or a website page frequently or quickly.
  • Play a video in an ICA session frequently.
Unified Communications limitation on Wyse 5470 Thin Clients
  • The built-in audio on Wyse 5470 Thin Client produces echo when you make a call. This issue is observed on all Unified Communication packages, and it is recommended you use a USB headset to make calls.

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