Dell Wyse ThinOS 9.1.3129, 9.1.3112, 9.1.2101, and 9.1.1131 Administrator’s Guide

Verify the Cisco Jabber connection status

1. Install the correct connector on the remote desktop.
2. Install the correct package on the ThinOS device.
3. Connect any audio or video devices.
4. Connect to a VDI desktop, and start the Cisco Jabber application.
5. Open the Settings menu, and go to Help > Show connection status.
   The Connection Status window is displayed.
6. Click JVDI Details, and confirm the following attributes:
   • JVDI Client version
   • JVDI Agent version
   • Virtual Channel status
   • SIP status
   • Softphone CTI status
7. Establish a video or an audio call.
8. Answer the call by either clicking the mouse or using the headset button.
9. Verify the call statistics.

   For more information about verifying your installation and collecting the troubleshooting information, see the Cisco documentation at www.cisco.com.