Dell Wyse Management Suite Version 3.x and 4.x Quick Start Guide

Installing Wyse Management Suite on private cloud

1. Double-click the installer package.
2. On the Welcome screen, click Next.
   The EULA details are displayed.

   NOTE This screen is displayed only on Wyse Management Suite version 3.1 or later.
3. Read the license agreement.
4. Select the I accept the terms in the license agreement check box and click Next.
5. On the Setup Type page, select the components that you want to install, and click Next. The available options are:
   • Wyse Management Suite—There are two setup types available for Wyse Management Suite components.
     • Typical—Requires minimum user interaction and installs embedded databases.
     • Custom—Requires maximum user interactions and is recommended for advanced users. For more information, see Custom installation.
   • Teradici EM SDK—Teradici EM SDK components are installed as a service.
   NOTE A notification window is displayed, when the Internet Explorer Enhanced Security Configuration feature is enabled. To disable this feature, select the Turn off IE Enhanced Security Configuration check box on the Setup Type page.
   If EM SDK is installed on the server along with Wyse Management Suite from a previous installation, the Teradici EM SDK components are updated automatically.
6. Select Typical as the Setup Type.
7. Enter the new Database Credentials for the embedded databases and new Administrator Credentials and click Next.
   NOTE The administrator credentials are required to log in to the Wyse Management Suite web console after the installation.
8. On the Configuration page, do the following:
   1. Configure the shared folder and access rights for the CIFS user. The available options are:
      • Use an Existing User—Select this option to validate credentials for the existing user.
      • Create a New user—Select this option and enter the credentials to create a new user.

        The password must be more than eight characters.

        NOTE If the Teradici EM SDK option is enabled on the Setup Type page, you can configure the port for the Teradici server on the Configuration page.
   2. Click Next.
      The Service Account Credentials screen is displayed with the following options:

      • Create a New Local User—Select this option to enter credentials and create a new local user with least privileges. The new user is added to the Users group, but the user will not have administrator rights.
        NOTE The username that you enter in the Service Account Credentials screen must not be the same as your Teradici username. The username must be 2 to 20 characters. Your password must be 9 to 127 characters with at least one upper case, one lower case, one number, and one special character. Spaces are not allowed in the password.
      • Use an Existing Local User—Select this option to enter the credentials of an existing local user. A message is displayed when you select this option. Ensure that the user already exists, has service logon rights (SeServiceLogonRight), and has successfully logged in at least once to the system. Dell Technologies recommends ensuring that the user does not carry administrative rights.
        NOTE If you select this option, the complexity of the password is not verified and the username that you enter must be 2 to 20 characters.
      • Use an Existing Domain User—Select this option to enter the credentials of an existing domain user. A message is displayed when you select this option. Ensure that the user already exists in the domain, has service logon rights (SeServiceLogonRight), and has successfully logged in at least once to the system. Dell Technologies recommends ensuring that the user does not carry administrative rights.
        NOTE If you select this option, the complexity of the password is not verified.
   3. Click Next after you enter the credentials.
      The Software Vault Credentials screen is displayed. Software vault is used to store sensitive data required by the Dell Wyse Management Suite application.
   4. Enter the password for software vault.
      The password must be more than eight characters.
   5. Click Next.
9. Ensure that you select all the appropriate versions of TLS, based on the support criteria of the devices being managed.
   NOTE The WDA version lower than WDA_14.4.0.135_Unified, Import tool, and the 32-bit Merlin image are not compatible with TLSv1.1 and later. Select TLSv1.0 if the Wyse Management Suite environment has devices with older version of WDA, Import tool, or devices installed with 32-bit Merlin image.
10. Browse to the location where you want to install the software and the local tenant file repository, and then click Next.
    The default path of the destination folder to install the software is C:\Program Files\DELL\WMS.
11. Click Next.
    The Pre-Installation Summary page is displayed.
12. Click Next to install the software.
    The installer takes approximately 4 to 5 minutes to complete the installation. However, it may take longer if the dependent components such as VC-runtime are not installed on the system.
13. Click Launch to open the Wyse Management Suite web console.
14. On the web console, click Get Started.

    

15. Select your preferred license.
    • If you select the license type as Standard, you can click Next to proceed with the standard Wyse Management Suite installation.
    • If you select the license type as Pro, you must import a valid Wyse Management Suite license. To import the Wyse Management Suite license, enter the requested information to import license if your server has Internet connectivity. Also, you can generate the license key by logging in to Wyse Management Suite public cloud portal and entering the key into the license key field.

    

    

    To export a license key from the Wyse Management Suite cloud portal, do the following:

    1. Log in to the Wyse Management Suite cloud portal by using one of the following links:
       • US data center—us1.wysemanagementsuite.com/ccm-web
       • EU data center—eu1.wysemanagementsuite.com/ccm-web
    2. Go to Portal Administration > Subscription.

       

    3. Enter the number of thin client seats.
    4. Click Export.
    To export the license, select , WMS 1.1 or WMS 1.0 from the drop-down list.
    The summary page shows the details of the license after the license is successfully imported.
16. Enter your SMTP server information, and click Save.
    NOTE You can skip this screen and make changes later in the console.

    

    NOTE You must enter valid SMTP server information to receive email notifications from the Wyse Management Suite.
17. Import your SSL certificate to secure communications with the Wyse Management Suite server. Enter the public, private, and Apache certificate and click the Import button. Importing the certificate takes three minutes to configure and restart Tomcat services. You can skip this screen and complete this setup or make changes later in the console by logging in to the Wyse Management Suite private cloud and importing from the Portal Administration page.
    NOTE

    By default, the Wyse Management Suite imports the self-signed SSL certificate that is generated during the installation to secure communication between the client and the Wyse Management Suite server. If you do not import a valid certificate for your Wyse Management Suite server, a security warning message is displayed when you access the Wyse Management Suite from a machine other than the server where it is installed. This warning message is displayed because the self-signed certificate that is generated during installation is not signed by a Certificate Authority such as geotrust.com. You can either import a .pem or .pfx certificate.

    

    

18. In the Device page, you can enable Enrollment Validation to enable administrators to control the manual and auto registration of thin clients to a group.

    

19. Click Save and then click Next.
20. Click Sign in to WMS.
    The Dell Management Portal login page is displayed.

    

    

    NOTE Licenses can be upgraded or extended at a later point from the Portal Administration page.