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Dell Wyse Management Suite Version 3.x and 4.x Quick Start Guide

Upgrade Wyse Management Suite version 3.x to 3.6

Prerequisites

  • Ensure that there is enough space on the drive where Wyse Management Suite is installed and the local repository is configured.
  • If you have installed or configured an anti-virus or other monitoring tools on the Wyse Management Suite setup, Dell Technologies recommends that you disable the tools temporarily until the upgrade is complete. You can also add an appropriate exclusion to the Wyse Management Suite install directory, temporary directory, and local repository directory.

Steps

  1. Double-click the Wyse Management Suite 3.6 installer package.
  2. On the Welcome screen, click Next.
    The EULA details are displayed.
    NOTE:This screen is displayed when you upgrade from Wyse Management Suite 3.0 to 3.x.
  3. Read the License Agreement.
  4. Select the I accept the terms in the license agreement and click Next.
  5. On the Upgrade page, do the following:
    1. Configure the shared folder and access rights for the CIFS user. The available options are:
      • Use an Existing User—Select this option to validate credentials for the existing user.
      • Create a New user—Select this option and enter the credentials to create a user.
      The password must be more than eight characters.
    2. Click Next.
      The Service Account Credentials screen is displayed. Select the options based on your existing Wyse Management Suite version.
      • If you are upgrading from Wyse Management Suite version 3.3 or 3.3.1 to 3.6, the following options are displayed:
        • Create a New Local User—Select this option to enter credentials and create a new local user with least privileges. The new user is added to the Users group, but the user will not have administrator rights.
          NOTE:The username that you enter in the Service Account Credentials screen must not be the same as your Teradici username. The username must be 2 to 20 characters. Your password must be 9 to 127 characters with at least one upper case, one lower case, one number, and one special character. Spaces are not allowed in the password.
        • Use an Existing Local User—Select this option to enter the credentials of an existing local user. A message is displayed when you select this option. Ensure that the user already exists, has service logon rights (SeServiceLogonRight), and has successfully logged in at least once to the system. Dell Technologies recommends ensuring that the user does not carry administrative rights.
          NOTE:If you select this option, the complexity of the password is not verified and the username that you enter must be 2 to 20 characters.
        • Use an Existing Domain User—Select this option to enter the credentials of an existing domain user. A message is displayed when you select this option. Ensure that the user already exists in the domain, has service logon rights (SeServiceLogonRight), and has successfully logged in at least once to the system. Dell Technologies recommends ensuring that the user does not carry administrative rights.
          NOTE:If you select this option, the complexity of the password is not verified.
          NOTE:Ensure that the LDAP port 389 is open to communicate from Wyse Management Suite on-premise server to AD domain server.
      • If you are upgrading from Wyse Management Suite version 3.5 to 3.6, enter the credentials to create a local user with least privileges. The Dell Wyse Management Suite services run on this user account.
    3. Click Next after you enter the credentials.
      The Software Vault Credentials screen is displayed. Software vault is used to store sensitive data required by the Dell Wyse Management Suite application.
    4. Enter the password for software vault.
      The password must be more than eight characters.
    5. Click Next.
    NOTE:If EM SDK is installed on the server during the previous Wyse Management Suite installation, the Teradici EM SDK components are updated automatically. If EM SDK is not installed on the device during the previous installation, select the Teradici EM SDK checkbox to install and configure the Teradici EM SDK components.
    NOTE:You can also install and update Teradici EM SDK using the Wyse Management Suite installer.
  6. Select a port for secure MQTT communication. The default port is 8443.
    NOTE:The port number for secure MQTT communication should not be 0. The port selection option is displayed when you are upgrading Wyse Management Suite from version 3.1 and 3.1.1 to version 3.6.
  7. Select the Apply recommended changes check box if you want to change the URLs.
    NOTE:Update MQTT Config window is displayed when you are upgrading Wyse Management Suite from version 3.2 and 3.2.1 to version 3.6.
  8. Click Next.
  9. Click Launch to open the Wyse Management Suite web console.

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