Dell Wyse Management Suite Version 3.7 and 3.8 Administrator Guide

NOTE You receive your login credentials when you sign up for the Wyse Management Suite trial on www.wysemanagementsuite.com or when you purchase your subscription. You can purchase the Wyse Management Suite subscription from the Dell Sales team or from your local Dell partner. For more details, see www.wysemanagementsuite.com.

NOTE An externally accessible repository must be installed on a server with a DMZ while using the pro edition of Wyse Management Suite on the public cloud if you are using thin clients that do not support cloud applications such as Windows Embedded Systems. If the thin client type is ThinOS and Dell Hybrid Client, the remote repository is optional since the client files can be uploaded and hosted in the tenant cloud up to 10 GB. The Dell Hybrid Client ISO files cannot be uploaded to tenant cloud which are more than 1.5 GB. The occupied space from Tenant Cloud can be viewed in Dashboard page. Also, the Fully Qualified Domain Name (FQDN) of the server must be registered in DNS so that the thin clients can connect for any package download. For more details on Wyse Management Suite Repository, see Remote repository.

NOTE Concurrent login of a user is not supported and a user can have only one active session on the web console and on the mobile application. When you try to log in to the server from another browser or try to log in from another system without logging off from the previous session, then

Your login attempt was not successful. Reason: User account already logged in

error message is displayed. The same error is displayed if you do not log off from the session from a browser. The administrator can select the option Log me out everywhere else to log in to the portal forcefully. If the option is selected, the previous login session is invalidated. After you deploy on-premises or public cloud version of Wyse Management Suite , all the active sessions are invalidated. The administrator must relogin to Wyse Management Suite to continue accessing the portal. When the administrator changes the portal administrator role or the username for any other logged in user, then the session of other logged in user gets invalidated. The other administrators must relogin to Wyse Management Suite to continue accessing the portal.

NOTE It is recommended to change your password after logging in for the first time. The default username and password for additional administrators are created by the Wyse Management Suite account owner.