XPS 15 9500 Setup and Specifications

Set up your XPS 15 9500

NOTE: The images in this document may differ from your computer, depending on the computer configuration you ordered.
  1. Connect the power adapter to a power source and to the Thunderbolt 3 (USB Type-C) port with Power Delivery. Then press the power button on your computer.
    NOTE: You can charge your XPS 15 9500 by connecting the power adapter to one of the Thunderbolt 3 (USB Type-C) ports that are located on the left side of your computer or to the USB 3.2 Gen 2 (Type-C) port located on the right side of your computer.
    Image: Connect the power adapter and press the power button on your XPS 15 9500Image: Connect cable and press power
    NOTE: The battery may go into power-saving mode during shipment to conserve charge on the battery. Ensure that the power adapter is connected to your computer when it is turned on for the first time.
  2. Complete the operating system setup.
    Table 1. Operating system setupList of steps to complete the installation of the operating system.
    Operating system Setup instructions

    Windows

    Follow the on-screen instructions to complete the setup. When setting up, it is recommended that you connect to a secure network to download and install the latest Windows updates.

    Ubuntu

    Follow the on-screen instructions to complete the setup. For more information about installing and configuring Ubuntu, see the knowledge base articles SLN151664 and SLN151748 at www.dell.com/support.

  3. If Windows is installed on your computer, there are Dell apps with which you can get assistance and software updates.
    NOTE: Dell apps are not available on Ubuntu.
    Table 2. Dell appsList of Dell apps installed in your computer.
    Dell app Description
    Image: My Dell

    My Dell

    Access Dell applications, help articles, and other important information about your computer. My Dell also notifies you about the warranty status, recommended accessories, and software updates for your computer.

    Image: Support Assist

    SupportAssist

    Pro-actively checks the health of your computer’s hardware and software and troubleshoots issues with the operating system. For more information about the app, see the SupportAssist documentation at www.dell.com/support.

    NOTE: To renew or upgrade your warranty in the SupportAssist app, click the warranty expiry date.
    Image: Dell Update

    Dell Update

    Updates your computer with critical fixes and latest device drivers. For more information about the app, see the knowledge base article SLN305843 at www.dell.com/support.

    Image: Dell Digital Delivery

    Dell Digital Delivery

    Download software applications, which are purchased but not pre-installed on your computer. For more information about the app, see the knowledge base article 153764 at www.dell.com/support.


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