- Notes, cautions, and warnings
- Introduction
- Data Migration
- Migrate and erase data from old PC
- Check the network settings
- Change the system locale
- Device discovery and prechecks
- Unsupported Windows version
- Applications to close before migrating
- Start Migrate
- Launch Data Assistant on your old PC
- Launch Migrate through SupportAssist on your new Dell PC
- Code verification
- Migrate multiple accounts
- Searching for files and settings
- Troubleshooting network disconnect issues during migration
- Create Data Assistant shortcut
- Select files to migrate
- Migration of file attributes
- Mapping the drives
- Migration progress
- Migration summary
- Migration completion
- Interpret migration report
- Retry or finish the migration process after it was canceled
- Troubleshooting migration failure
- Troubleshooting when migration is completed with warnings
- Issues while launching Data Assistant on old PC
- Program Compatibility Assistant
- Data Erase
- Perform erase without migration
- Prechecks for erase
- Disabling BitLocker
- Troubleshooting hard disk failure issues
- Troubleshooting when external storage is found
- Set reminder
- Levels of erase
- Reset SupportAssist OS Recovery
- Windows reset Windows 10
- Prerequisites for resetting Windows 8.1
- Erase Windows 7
- Troubleshooting Windows reset
- Manual Reboot
- Running Dell Migrate on desktop PCs
- Update .NET Framework
- Tips for faster data migration
- Migration of OneDrive files
- Default exclusions from migration
- Error codes
Dell Migrate User's Guide
Code verification
The six-digit verification code that is displayed on Data Assistant helps you to securely connect to the other PC and transfer data securely.
After the verification code is displayed, a provision to enter the code on Migrate within SupportAssist is displayed. The code is refreshed every minute. Ensure that to enter the correct code on Migrate for both the old and the new PCs to pair. After three incorrect attempts, Migrate gets disabled for a few seconds for security reasons. After the timeout, Migrate is enabled, and you can enter the code again.
During this process, Data Assistant might go back to the previous page due to one of the following reasons:
- Network is disconnected on either the old or the new PC
- WiFi is turned off on either the old or the new PC
- Either the old or the new PC is connected to VPN
- Modem or router is turned off
- New PC running Migrate within SupportAssist is turned off
- You have manually blocked the incoming firewall option from Window Defender Firewall or any other firewall
- Anti-virus software is blocking the firewall connection to communicate between the old and the new PCs
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