SupportAssist for Business PCs User's Guide
Introduction
SupportAssist is a proactive and predictive technology that offers automated technical support for Dell PCs. It proactively monitors both hardware and software, addressing performance issues, preventing security threats, and automating engagement with Dell Technical Support.
Depending on your service plan, SupportAssist can also create support requests for detected issues. Additionally, it optimizes PC performance by removing unwanted files, optimizing network settings, boosting system performance, removing viruses and malware, and identifying available updates.
SupportAssist collects and sends the required PC information securely to Dell Technical Support. The collected information enables Dell to provide you an enhanced, efficient, and accelerated support experience.
SupportAssist complies with Web Content Accessibility Guidelines (WCAG) 2.1 and can be used with assistive technologies such as screen readers, screen magnifiers, and voice recognition software.
NOTE:In this document, the term PC refers to Dell laptops, desktops, gateways, and embedded PCs.
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