SIM/eSIM Setup Guide for Windows
Introduction and pre-requisites
You can connect to the Carrier network service using either a SIM installed in your computer or an embedded SIM (eSIM) that requires an eSIM profile to be sent over the Internet to your device. Some recent Dell computers may provide you with the choice of both. However, only one may be active at any one time.
The following are pre-requisites to install a SIM or eSIM card in your computer:
- Computer: The computer must be configured with a modem, sometimes referred to as a WWAN module.
- Operating system: Your computer must be running either Windows 10 or Windows 11, though these instructions refer only to Windows 11.
- Driver installation: Ensure that all drivers are up to date, particularly for the WWAN module.
- Internet connection: An Internet connection is required to download drivers or perform the eSIM activation process.
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