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Secure Remote Services 3.52 Upgrade to Secure Connect Gateway Supplement Documentation

PDF

Upgrade Failure

Error in Pre-check during Download or Apply

If there were any errors during the pre-check while downloading or applying, the following window will pop.

Figure 1. Error in Pre-check

You can click OK and then Run Pre-check again to display the current errors.

Figure 2. Run Pre-check Screen
If download fails, the following window will pop. You can click Close and try downloading again after some time.
Figure 3. Failed Download
If there were any errors during the download, the following window will pop. You can click Close or "OK, Try Again" to initiate the download again.
Figure 4. Error during downlaod
If you have downloaded the upgrade but has not applied, there is a possibility that a new download is available. To ensure that you have the most recent download, there is a check to determine if the download in the Download folder is the most recent. If it is not, you will see that the download has expired and will be required to download the latest.
Figure 5. Expired download

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