When iSM is not installed, you can manually run the OS collector tool to generate the SupportAssist collection. You must run OS Collector tool on the server OS to export the OS and application data. A virtual USB device labeled DRACRW appears in the server operating system. This device contains the OS Collector file that is specific for the host operating system. Run the file specific for the operating system from the server OS to collect and transfer the data to iDRAC. You can then export the data to a local or network shared location.
In Dell’s 13th generation of PowerEdge servers, the OS collector DUP is installed in factory. However, if you determine that OS Collector is not present in iDRAC, then you can download the DUP file from the Dell support site and then upload the file to iDRAC using the Firmware Update process.
|Linux Operating System||Command to Check the IPMI Service Status||Command to Start the IPMI Service|
Red Hat Enterprise Linux 5 64-bit
Red Hat Enterprise Linux 6
SUSE Linux Enterprise Server 11
Oracle Linux 6.4
$ service ipmi status
$ service ipmi start
|Red Hat Enterprise Linux 7|
$ systemctl status ipmi.service
$ systemctl start ipmi.service