Dell Wyse Management Suite Version 1.2 Administrator’s Guide

Configuring and managing thin clients

Configuration management—Wyse Management Suite supports a hierarchy of groups and subgroups. Groups can be created manually or automatically based on rules defined by the system administrator. You can organize the groups based on the functional heirarachy, for example marketing, sales, and engineering, or based on the location hierarchy, for example, country, state, and city.

You can also configure the following:

• Settings that apply to all devices in the tenant account which are set at the Default Policy group. These settings are the global set of parameters that all groups and subgroups inherit from. The settings that are configured at lower-level groups take precedence over the settings that were configured at the parent or higher-level groups.

• Settings that are specific to a particular device which can be configured from the Device Details page. These settings, like lower-level groups, take precedence over the settings configured in the higher-level groups.

When you create and publish the policy, the configuration parameters are deployed to all the devices in that group including the subgroups.

After a policy is published and propagated to the devices, the settings are not sent again to the devices until you make any change. New devices that are registered, receive the configuration policy that is effective for the group to which it was registered. This includes the parameters inherited from the global group and intermediate level groups.

Configuration policies are published immediately, and cannot be scheduled for a later time. Few policy changes, for example display settings, may force a reboot.

Application and operating system image deployment—Applications and operating system image updates can be deployed from the Apps & Data tab. Applications are deployed based on the policy groups.

Wyse Management Suite supports standard and advanced application policies. A standard application policy allows you to install a single application package. You need to reboot the device before and after each application installation. With an advanced application policy, multiple application packages can be installed with only two reboots. This feature is available only in the Pro edition. Advanced application policies also support execution of pre-and-post installation scripts that may be needed to install a particular application.

You can configure standard and advanced application policies to be applied automatically when a device is registered with Wyse Management Suite or when a device is moved to a new group.

Deployment of application policies and operating system images to thin clients can be scheduled immediately or later based on the device time zone or any other specified time zone.

Inventory of devices—This option can be located by clicking the Devices tab. By default, this option displays a paginated list of all the devices in the system. You can choose to view a subset of devices by using various filter criteria, such as groups or subgroups, device type, operating system type, status, subnet, and platform or time zone.

To navigate to the Device Details page for that device, click the device entry listed on this page. All the details of the device are displayed.

The Device Details page also displays all the configuration parameters that are applicable to that device, and also the group level at which each parameter is applied.

This page also enables to set configuration parameters that are specific to that device by enabling the Device Exceptions button. Parameters configured in this section override any parameters that were configured at the groups and/or global level.

Reports—You can generate and view canned reports based on the predefined filters. To generate canned reports, click the Reports tab on the Portal Admin page

Mobile application—You can receive alert notifications and manage devices using the mobile application—Dell Mobile Agent available for the Android devices. To download the mobile application and the Dell Mobile Agent Getting Started Guide, click the Alerts and Classification tab on the Portal Admin page.