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Integrated Dell Remote Access Controller 7 (iDRAC7) Version 1.50.50 User's Guide

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Enabling Last Crash Screen

To troubleshoot the cause of managed system crash, you can capture the system crash image using iDRAC7.

To enable the last crash screen:

  1. From the Dell Systems Management Tools and Documentation DVD, install Server Administrator on the managed system. For more information, see the Dell OpenManage Server Administrator Installation Guide at dell.com/support/manuals.
  2. In the Windows startup and recovery window, make sure that the automatic reboot option is not selected. For more information, see Windows documentation.
  3. Use Server Administrator to enable the Auto Recovery timer, set the Auto Recovery action to Reset, Power Off, or Power Cycle, and set the timer in seconds (a value between 60 - 480). For more information, see the Dell OpenManage Server Administrator Installation Guide at dell.com/support/manuals.
  4. Enable the Auto Shutdown and Recovery (ASR) option using one of the following:
    • Server Administrator — See Dell OpenManage Server Administrator User’s Guide at dell.com/support/manuals.
    • Local RACADM — Use the command:

      racadm config -g cfgRacTuning -o cfgRacTuneAsrEnable 1

  5. Enable Automated System Recovery Agent. To do this, go to Overview > iDRAC Settings > Network > Services , select Enabled and click Apply.

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