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Integrated Dell Remote Access Controller 9 Version 3.21.21.21 User's Guide

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Key features

The key features of iDRAC include:

NOTE: Some of the features are available only with iDRAC Enterprise license. For information on the features available for a license, see iDRAC licenses.

Inventory and Monitoring

  • View managed server health.
  • Inventory and monitor network adapters and storage subsystem (PERC and direct attached storage) without any operating system agents.
  • View and export system inventory.
  • View sensor information such as temperature, voltage, and intrusion.
  • Monitor CPU state, processor automatic throttling, and predictive failure.
  • View memory information.
  • Monitor and control power usage.
  • Support for SNMPv3 gets and alerts.
  • For blade servers: launch Management Module web interface, view OpenManage Enterprise (OME) Modular information, and WWN/MAC addresses.
    NOTE: CMC provides access to iDRAC through the M1000E Chassis LCD panel and local console connections. For more information, see Chassis Management Controller User's Guide available at www.dell.com/cmcmanuals.
  • View network interfaces available on host operating systems.
  • iDRAC9 provides improved monitoring and management functionality with Quick Sync 2. You need OpenManage Mobile app configured in your Android or iOS mobile device.
Deployment
  • Manage vFlash SD card partitions.
  • Configure front panel display settings.
  • Manage iDRAC network settings.
  • Configure and use virtual console and virtual media.
  • Deploy operating systems using remote file share, virtual media, and VMCLI.
  • Enable auto-discovery.
  • Perform server configuration using the export or import XML or JSON profile feature through RACADM, WSMan and Redfish. For more information, see Lifecycle Controller Remote Services Quick Start Guide available at www.dell.com/idracmanuals.
  • Configure persistence policy for virtual addresses, initiator, and storage targets.
  • Remotely configure storage devices attached to the system at run-time.
  • Perform the following operations for storage devices:
    • Physical disks: Assign or unassign physical disk as a global hot spare.
    • Virtual disks:
      • Create virtual disks.
      • Edit virtual disks cache policies.
      • Check virtual disk consistency.
      • Initialize virtual disks.
      • Encrypt virtual disks.
      • Assign or unassign dedicated hot spare.
      • Delete virtual disks.
    • Controllers:
      • Configure controller properties.
      • Import or auto-import foreign configuration.
      • Clear foreign configuration.
      • Reset controller configuration.
      • Create or change security keys.
    • PCIe SSD devices:
      • Inventory and remotely monitor the health of PCIe SSD devices in the server.
      • Prepare the PCIe SSD to be removed.
      • Securely erase the data.
    • Set the backplane mode (unified or split mode).
    • Blink or unblink component LEDs.
    • Apply the device settings immediately, at next system reboot, at a scheduled time, or as a pending operation to be applied as a batch as part of the single job.
Update
  • Manage iDRAC licenses.
  • Update BIOS and device firmware for devices supported by Lifecycle Controller.
  • Update or rollback iDRAC firmware and Lifecycle Controller firmware using a single firmware image.
  • Manage staged updates.
  • Back up and restore server profile.
  • Access iDRAC interface over direct USB connection.
  • Configure iDRAC using Server Configuration Profiles on USB device.
Maintenance and Troubleshooting
  • Perform power-related operations and monitor power consumption.
  • Optimize system performance and power consumption by modifying the thermal settings.
  • No dependency on OpenManage Server Administrator for generation of alerts.
  • Log event data: Lifecycle and RAC logs.
  • Set email alerts, IPMI alerts, remote system logs, WS Eventing logs, Redfish event, and SNMP traps (v1, v2c, and v3) for events and improved email alert notification.
  • Capture last system crash image.
  • View boot and crash capture videos.
  • Out-of-band monitor and alert the performance index of CPU, memory, and I/O modules.
  • Configure warning threshold for inlet temperature and power consumption.
  • Use iDRAC Service Module to:
    • View operating system information.
    • Replicate Lifecycle Controller logs to operating system logs.
    • Automatic system recovery options.
    • Enable or disable status of Full Power Cycle for all System components except the PSU.
    • Remotely hard-reset iDRAC
    • Enable in-band iDRAC SNMP alerts
    • Access iDRAC using host OS (experimental feature)
    • Populate Windows Management Instrumentation (WMI) information.
    • Integrate with SupportAssist collection. This is applicable only if iDRAC Service Module Version 2.0 or later is installed.
    • Prepare to remove NVMe PCIe SSD.
  • Generate SupportAssist collection in the following ways:
    • Automatic — Using iDRAC Service Module that automatically invokes the OS Collector tool.

Dell Best Practices regarding iDRAC

  • iDRACs are intended to be on a separate management network; they are not designed nor intended to be placed on or connected to the internet.  Doing so could expose the connected system to security and other risks for which Dell is not responsible.
  • Along with locating iDRACs on a separate management subnet, users should isolate the management subnet/vLAN with technologies such as firewalls, and limit access to the subnet/vLAN to authorized server administrators.

Secure Connectivity

Securing access to critical network resources is a priority. iDRAC implements a range of security features that includes:

  • Custom signing certificate for Secure Socket Layer (SSL) certificate.
  • Signed firmware updates.
  • User authentication through Microsoft Active Directory, generic Lightweight Directory Access Protocol (LDAP) Directory Service, or locally administered user IDs and passwords.
  • Two-factor authentication using the Smart–Card logon feature. The two-factor authentication is based on the physical smart card and the smart card PIN.
  • Single Sign-On and Public Key Authentication.
  • Role-based authorization, to configure specific privileges for each user.
  • SNMPv3 authentication for user accounts stored locally in the iDRAC. It is recommended to use this, but it is disabled by default.
  • User ID and password configuration.
  • Default login password modification.
  • Set user passwords and BIOS passwords using one-way hash format for improved security.
  • FIPS 140-2 Level 1 capability.
  • Support for TLS 1.2, 1.1, and 1.0. To enhance security, default setting is TLS 1.1 and higher.
  • SMCLP and web interfaces that support 128 bit and 40-bit encryption (for countries where 128 bit is not acceptable), using the TLS 1.2 standard.
    NOTE: To ensure a secure connection, Dell recommends using TLS 1.1 and higher.
  • Session time-out configuration (in seconds).
  • Configurable IP ports (for HTTP, HTTPS, SSH, Telnet, Virtual Console, and Virtual Media).
    NOTE: Telnet does not support SSL encryption and is disabled by default.
  • Secure Shell (SSH) that uses an encrypted transport layer for higher security.
  • Login failure limits per IP address, with login blocking from that IP address when the limit is exceeded.
  • Limited IP address range for clients connecting to iDRAC.
  • Dedicated Gigabit Ethernet adapter available on rack and tower servers (additional hardware may be required).

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