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Dell PowerEdge M830 Owner's Manual

Disabling a forgotten password

The software security features of blade include a system password and a setup password. The password jumper enables these password features or disables them, and clears any password(s) currently in use.

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

Steps

  1. Turn off the blade using the operating system commands or the CMC.
  2. Remove the blade from the enclosure to access the jumpers.
  3. Move the jumper on the system-board jumper from pins 1 and 2 to pins 2 and 3.
  4. Install the blade in the enclosure.
  5. Turn on the blade.
    When the blade is on, the power-on indicator is solid green. Allow the blade to finish booting.

    The existing passwords are not disabled (erased) until the system boots with the password jumper on pins 2 and 3. However, before you assign a new system and/or setup password, you must reinstall the password jumper back to pins 1 and 2.

    NOTE: If you assign a new system and/or setup password with the jumper on pins 1 and 2, the system disables the new password(s) the next time it boots.
  6. Turn off the blade using the operating system commands or the CMC.
  7. Remove the blade from the enclosure to access the jumpers.
  8. Move the jumper on the system-board jumper from pins 2 and 3 to pins 1 and 2.
  9. Install the blade in the enclosure.
  10. Turn on the blade.
  11. Assign a new system and/or setup password.

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