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Dell Storage Center SCv2000 and SCv2020 Storage System Deployment Guide

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Advantages and Benefits of Dell SupportAssist

As an integral part of Dell’s ability to provide best-of-class support for your Enterprise-class products, Dell SupportAssist proactively provides the information required to diagnose support issues, enabling the most efficient support possible and reducing the effort required by you.

A few key benefits of SupportAssist are:
  • Enables proactive service requests and real-time troubleshooting
  • Supports automatic case creation based on event alerting
  • Enables ProSupport Plus and optimizes service delivery
  • Provides automatic health checks
  • Enables remote Storage Center updates
Dell strongly recommends enabling comprehensive support service at time of incident and proactive service with SupportAssist.

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