Articles
25 out of 517 shown
517 out of 517 shown
This article provides information about how to resolve an issue with the Extensible Firmware Interface (EFI) Bootloader for the Windows 10 and 11 Operating Systems. Where the bootloader is not booting correctly on a GUID Partition Table (GPT) Hard Drive.
Updated: May 14, 2025
ID: 000124331
This article provides information about Dell laptop battery guidelines. Find information about installation, maintenance, extend battery life. Best practices for Dell laptop battery.
Updated: May 14, 2025
ID: 000175212
This article describes how to guide a customer through changing the operating system language in Windows 11.
Updated: May 15, 2025
ID: 000203574
Check how to downgrade Windows 11 to 10. Follow our guide to switch back from Windows 11 to Windows 10 on your computer within 10 days of upgrade.
Updated: May 15, 2025
ID: 000192019
If you cannot find exactly what you are looking for, our Trade In-related Frequently Asked Questions can help.
Updated: May 15, 2025
ID: 000192007
Learn how to activate Trusted Platform Module (TPM) 2.0 on your Dell personal computer for enhanced security features like BitLocker, Secure Boot, and Windows Hello. This article supports Windows 11, Windows 10, and Windows 8(8.1).
Updated: May 14, 2025
ID: 000189676
How to use the Print Screen key in Microsoft Windows 11 and Windows 10 to capture screenshots and use the Snipping Tool.
Updated: May 14, 2025
ID: 000147539
Learn how to download and install Bluetooth drivers for Windows 11 and Windows 10. Resolve any Bluetooth driver errors and ensure reliable Bluetooth connectivity on your device.
Updated: May 14, 2025
ID: 000132386
This article discusses how to download and install Adobe Acrobat that is purchased from Dell.
Updated: May 14, 2025
ID: 000180687
This article contains information about how to use Dell Command | Configure or Client Configuration Toolkit (CCTK) to set the asset tag information in the BIOS for computers running a Windows operating system.
Updated: May 14, 2025
ID: 000129633
Learn how to check what processor you have in your Dell computer. Follow simple steps for Windows and Linux to check the processor generation and model.
Updated: May 14, 2025
ID: 000204117
Windows BitLocker has become a solution for people using Windows to encrypt and secure your data. The following is how to enable and disable BitLocker using the standard methods. We do not discuss the utilization of a USB as a Trusted Platform Module (TPM) replacement and do not discuss Group Policy changes for advanced features. Domain level Group Policy changes and network-managed BitLocker setups are Best Effort and are out of the scope of support. Supported configurations are limited to single computers and locally managed BitLocker setups.
Updated: May 14, 2025
ID: 000125409
This article is a guide to clear the cache and browser history for common browsers. Browsers that are used on Dell computers with the Windows 10 and 11 operating system.
Updated: May 14, 2025
ID: 000136315
WinPE 11 driver pack.
Updated: May 14, 2025
ID: 000211541
How to convert a disk to GPT format using a Windows installation DVD or USB, Windows Disk Management or MBR2GPT.exe.
Updated: May 14, 2025
ID: 000137854
Learn to distinguish M.2 cards, including slots, keys, sizes, and types. Understand M.2 slot functionality, M.2 and PCIe interfaces, and the M.2 platform's versatility.
Updated: May 14, 2025
ID: 000144170
See the information for guidance on warranty support for laptop batteries in the unfortunate occurrence of a battery failure. Also linked to the article are some further reading on troubleshooting and how to check the battery health status.
Updated: May 14, 2025
ID: 000123808
This article provides information about upgrading or installing the system memory or RAM on a Dell computer. Identifying the correct memory type, the number of modules that are supported on a computer, and the maximum memory that is supported is important to understand before purchasing or upgrading the memory on a computer.
Updated: May 14, 2025
ID: 000129299
Is your personal computer overheating or your laptop running hot and shutting down? Learn the causes of laptop overheating, how to prevent an overheating laptop, and steps to fix a computer that overheated and shut down.
Updated: May 14, 2025
ID: 000130867
This article provides information about how to identify and troubleshoot blue screen or stop errors on a Dell computer. Find troubleshooting steps to resolve blue screen or stop errors.
Updated: May 14, 2025
ID: 000123379
Learn how to reset the BIOS or UEFI to factory default settings on a Dell laptop. Follow step-by-step instructions for UEFI BIOS utility factory reset, resetting BIOS without display, and restoring BIOS in Windows 10 and Windows 11.
Updated: May 14, 2025
ID: 000125291
Information and steps on how to automatically log in to Windows without having a welcome screen or classic login prompt.
Updated: May 13, 2025
ID: 000153123
The following article contains information about multiple troubleshooting steps to fix sleep, suspend, and hibernate issues on Windows computers that turn on.
Updated: May 13, 2025
ID: 000129781
How to set your NVIDIA card as the primary GPU, enable NVIDIA video, and switch graphics mode to switchable graphics on Dell laptops. Improve video performance and resolve issues with your frames per second (FPS), video quality, and resolutions for gaming and multimedia.
Updated: May 13, 2025
ID: 000190229
Learn how to back up and restore in Windows 10 with File History.
Updated: May 13, 2025
ID: 000193501
The following article provides information about the correct handling and usage of the Dell DA305 Adapter and Dell Pro 7-in-1 USB-C Travel Hub DA310.
Updated: May 13, 2025
ID: 000239803
The following article provides information about a problem where the laptop does not turn on when it is connected to the Dell universal dock. (UD22) Some high-end laptops require more power than the UD22 can provide with the standard AC adapter.
Updated: May 13, 2025
ID: 000226176
Dell offers ISO recovery media for Windows 11 and Windows 10, available for download from their Operating System Recovery Image website.
Updated: May 13, 2025
ID: 000131442
This article clarifies the conditions for Dell coverage of the laptop keyboards (Worldwide). Contractual and legal warranties in the European Union (EU), the Dell Limited Hardware Warranty (United States and Canada), and or applicable Dell Support Service Agreements are covered in this document.
Updated: May 13, 2025
ID: 000225879
Information about Platform Configuration Register (PCR) 7 giving a "PCR 7 binding not possible" message when used with TPM and BitLocker.
Updated: May 13, 2025
ID: 000203995
The following article provides information about a failure of the Dell Pro Premium Collaboration keyboard to connect or detect the Radio Frequency (RF) Dongle.
Updated: May 13, 2025
ID: 000311953
BitLocker may not enable after a Hard Drive replacement.
Updated: May 13, 2025
ID: 000137422
This article provides steps on how to configure Wireless Wide Area Network (WWAN) Access Point Names (APN) using Microsoft Configuration Designer.
Updated: May 13, 2025
ID: 000201259
Follow the guidelines below to resolve the error "Unknown USB Device needs more power than the port can supply" that may appear in Windows 10.
Updated: May 13, 2025
ID: 000149584
Information about a Windows display scale behavior with certain LCD lid action settings.
Updated: May 13, 2025
ID: 000314256
This page describes how to Update the BIOS on a laptop with or without the AC adapter attached, if the battery is missing, or the battery has failed.
Updated: May 13, 2025
ID: 000134938
Learn how to downgrade your Dell system BIOS safely. Step-by-step instructions for downloading and downgrading to a previous BIOS version Resolve issues with ease.
Updated: May 13, 2025
ID: 000130652
To help with locating previously stored BitLocker recovery keys, this article describes the different storage options that each Windows operating system supports.
Updated: May 13, 2025
ID: 000124361
The following article provides information about accessing the Unified Extensible Firmware Interface (UEFI) or BIOS with Microsoft Windows 10 or 11 on a Dell computer.
Updated: May 13, 2025
ID: 000126121
This article provides information about different backup data options in Microsoft Windows.
Updated: May 12, 2025
ID: 000130375
The following article provides information about why Wake-on-LAN does not work on computers using a USB adapter for their Ethernet connection.
Updated: May 12, 2025
ID: 000179586
The following article provides information about how to change the touchpad settings after installing Ubuntu 18.04 Long-Term Support (LTS) on your Dell computer.
Updated: May 12, 2025
ID: 000129850
Information about Alienware Command Center (AWCC) not detecting certain Alienware mouses, keyboards, and headsets are crucial for troubleshooting and resolving connectivity issues.
Updated: May 12, 2025
ID: 000209740
The following article provides information about how to boot to the Windows 11, or Windows 10 advanced startup options menu on your Dell computer.
Updated: May 12, 2025
ID: 000147155
This article is a guide to a couple of different methods to complete a Trusted Protocol Module (TPM) firmware update on a Dell personal computer if you get the following error message - "The update image is not for this system."
Updated: May 09, 2025
ID: 000138425
Learn about possible hardware issues and how to troubleshoot them on a Dell computer with Ubuntu installed as the operating system.
Updated: May 09, 2025
ID: 000131786
This article explains how to run memory diagnostics using the ePSA and SupportAssist tools.
Updated: May 09, 2025
ID: 000129992
The following guide deals with a specific issue with Dell Mobile Broadband (WWAN) Modules after the system is re-imaged. We take you through how to identify if this is happening and how to go about solving the issue.
Updated: May 09, 2025
ID: 000123861
The following article provides general information about the PN5122W Dell Active Pen.
Updated: May 09, 2025
ID: 000197317
This article provides information about changes to the display of USB and Thunderbolt settings on newer BIOS versions.
Updated: May 09, 2025
ID: 000126580
This article provides information about webcams and their use in Dell laptops and desktops with the Ubuntu operating system.
Updated: May 09, 2025
ID: 000129819
This article covers the answers to the most frequently asked questions about the Network Interface Card (network adapter, also known as Network Interface Controller, Network Adapter, LAN Adapter, or Physical Network Interface) port on a Dell computer.
Updated: May 09, 2025
ID: 000178859
This article provides info on Kensington Locks used with Dell systems.
Updated: May 09, 2025
ID: 000134337
This article describes the various download locations for drivers, software on the Dell Support website, and their purpose.
Updated: May 08, 2025
ID: 000131797
This article provides the steps for changing the Computer Name on a Dell computer if it shows Desktop-XXXXXX.
Updated: May 08, 2025
ID: 000137111
This article offers detailed guidance on how to identify and troubleshoot a No POST (Power-On Self-Test) issue on a Dell laptop. It covers the symptoms of a No POST problem, such as the laptop not powering on or displaying any signs of activity. The article also provides step-by-step instructions for diagnosing the root cause, including checking power sources, verifying hardware connections, and testing individual components.
It provides solutions to common and advanced No POST issues, helping to resolve the problem and restore the laptop’s functionality.
Updated: May 08, 2025
ID: 000141584
This article contains information about how to identify and resolve noise issues on Precision Desktop Workstations.
Updated: May 08, 2025
ID: 000139407
The article provides information about how to handle HttpsBoot booting to Ediags (EPSA) if SecureBoot is set to Enabled.
Updated: May 08, 2025
ID: 000222584
Information about how to download and install the latest BIOS or UEFI updates on a Dell computer. This guide covers accessing BIOS or UEFI, updating using USB or Windows, and recovering corrupt BIOS or UEFI on Dell computers.
Updated: May 08, 2025
ID: 000124211
A hard reset is recommended as the first step to fixing many common issues. This process helps by draining residual power that may be causing the problem.
Updated: May 07, 2025
ID: 000139016
This article is a guide to identifying and resolving start-up or power issues with your Dell computer. Is it a No Power with no signs of life? Do you see a No POST with Diagnostic LEDs or Beeps? Is it a No Boot which cannot load the Operating System? A No Video where the device starts but nothing that is seen on the display?
Updated: May 07, 2025
ID: 000125609
If your computer does not power on, or shows no signs of activity when you press the power button. This guide provides step-by-step instructions to resolve advanced troubleshooting steps for no-power issues on your laptop.
Updated: May 07, 2025
ID: 000124389
This article describes how to enable or disable Hardware Virtualization on Dell systems.
Updated: May 07, 2025
ID: 000195978
This article provides information about quickly getting up and running after updating to the Windows 10 operating system.
Updated: May 07, 2025
ID: 000138854
This article provides instructions on how to create a bootable USB flash drive using the Diskpart utility.
Updated: May 07, 2025
ID: 000136959
How to add apps to the startup folder in Windows 10 using simple steps and commands. Optimize startup programs for a faster boot and know the use of the shell startup command.
Updated: May 07, 2025
ID: 000124550
This article provides information about Intel 11th, 12th, and 13th Generation processors when Troubleshooting drives are not found during Windows 10 and Windows 11 installation.
Updated: May 07, 2025
ID: 000188116
The following article takes you through optimizing your computers performance and stability by disabling start-up items.
Updated: May 07, 2025
ID: 000122786
The following article provides information about how to resolve the rare occasions when Windows Out of box experience (OOBE) fails. This is seen when you start the out of box setup on your Dell computer.
Updated: May 07, 2025
ID: 000135587
Learn about how to locate the Dell Pro Keyboard and Mouse KM5221W USB dongle by following these step-by-step instructions.
Updated: May 07, 2025
ID: 000214907
Learn how to reset or reinstall Windows 11 on your Dell computer. Follow step-by-step instructions for system restore, resetting Windows, using recovery media, and more.
Updated: May 06, 2025
ID: 000192698
Learn how to enable Secure Boot and boot in secure mode on your Dell device. This guide covers UEFI secure boot, how to check if secure boot is enabled in the BIOS, and how to turn on secure boot for Windows 10 and 11.
Updated: May 06, 2025
ID: 000190116
How to locate the service tag of your Dell device using Windows PowerShell, as Microsoft has deprecated the WMI Command-Line (WMIC) tool, making Command Prompt no longer a viable option.
Updated: May 06, 2025
ID: 000130711
How to create a bootable USB flash drive for BIOS updates, operating system installations, and non-booting computers using the Dell Diagnostic Deployment Package (DDDP).
Updated: May 06, 2025
ID: 000145519
Resolve "No bootable devices were found" error on laptops and desktops. Learn how to fix no boot device available, detected, or found by switching to UEFI mode and reinstalling Windows 10 or Linux.
Updated: May 06, 2025
ID: 000128655
This article provides information about how to run the LCD built-in self-test (BIST) diagnostics on a Dell laptop. The LCD built-in self-test (BIST) diagnostic helps analyze and identify if the screen abnormality on a Dell laptop is inherent to the LCD screen.
Updated: May 06, 2025
ID: 000134936
This article provides information about latitude 7340 displays having different tint (for example, one may have more of a yellow tint than the other).
Updated: May 06, 2025
ID: 000224710
This article provides information about setting HTTPsBootMode from AutoMode to ManualMode by Dell Command Configure reporting an error.
Updated: May 06, 2025
ID: 000206252
Learn how to address issues with your network adapter not appearing in the SupportAssist OS recovery menu. Follow our guide to diagnose and troubleshoot this issue to minimize downtime and ensure your Dell system functionality.
Updated: May 06, 2025
ID: 000228520
Uncover the potential limitations of MAC Address pass-through on docked laptop systems.
Updated: May 06, 2025
ID: 000147357
This article provides instructions on how to run Windows Startup Repair in Windows 11 and Windows 10. Startup Repair is a Microsoft Windows feature that can fix problems with files that are required to boot the operating system.
Updated: May 06, 2025
ID: 000123362
The following article provides information about a wireless radio switch issue on Dell laptops. Your switch stops working while your laptop is connected to a monitor that has its own Ethernet connection. (For example: The Dell U2422HE or U2721DE monitors.)
Updated: May 06, 2025
ID: 000184762
This article explains the procedure to open a Service request using the Dell support page.
Updated: May 06, 2025
ID: 000132371
Create and manage disk partitions in Windows 11 and 10. Use Disk Partition Manager to create simple partitions, use unpartitioned space, and organize drives.
Updated: May 05, 2025
ID: 000143677
How to use the System File Checker (SFC) command "sfc /scannow" to scan and repair system files in Windows. System File Checker (SFC) helps repair corrupt files that cause boot-related issues.
Updated: May 05, 2025
ID: 000126064
See the following information for Windows 11 system requirements, upgrade availability, and scope of support provided by Dell.
Updated: May 05, 2025
ID: 000189820
This article takes you through how to configure and get the most out of your Dell PC after installing Linux Ubuntu as your main operating system.
Updated: May 05, 2025
ID: 000131676
This article provides information and common questions about the Dell AR Assistant app for smartphones, including installation and troubleshooting.
Updated: May 05, 2025
ID: 000177613
This article provides information about Dell Cinema.
Updated: May 05, 2025
ID: 000125992
Learn how to set a BIOS admin password on a Dell computer. The BIOS admin password is also known as the BIOS administrator password.
Updated: May 05, 2025
ID: 000219905
Learn how to setup, use, and troubleshoot Dell Universal Dock D6000. Find information about drivers, setting up multiple monitors and steps to resolve common issues.
Updated: May 05, 2025
ID: 000132058
Information about the Ubuntu Cheese application having issues while in use.
Updated: May 05, 2025
ID: 000225566
Troubleshoot Windows Hello PIN issues on Windows 10. Learn how to change, reset, or set up your Microsoft PIN to resolve sign-in problems and resolve error messages.
Updated: May 05, 2025
ID: 000143725
This article describes the impact of KB5025885 on Windows Updates after May 09, 2023 that may prevent the booting of Microsoft Windows. Potential workarounds are also provided.
Updated: May 05, 2025
ID: 000213253
Information about the NVIDIA control panel for the Manage 3D settings crashes in Windows 10 and 11 computers.
Updated: May 02, 2025
ID: 000214379
Check your warranty status, renewing your warranty, transferring ownership, international warranty support, expired warranty support or register your Dell product.
Updated: May 02, 2025
ID: 000132024
The following guide provides information about resolving a Windows operating system on-screen error. You see the power error: 'There are currently no power options available.'
Updated: May 02, 2025
ID: 000215524
This page is designed to appear under certain circumstances when searching for your Service Tag, Express Service Code, or Serial Number or part number.
Updated: May 01, 2025
ID: 000196860
Information about Windows 11 having an Intel Smart Sound Technology (Intel SST) driver incompatibility problem.
Updated: May 01, 2025
ID: 000224504
Learn how to configure Windows Hello on a Dell personal computer with a fingerprint reader.
Updated: May 01, 2025
ID: 000142015
Dell Client Platform remediation is available for an EDK2 vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: April 30, 2025
ID: 000270384
A guide for troubleshooting steps for issues relating to Wireless Wide Area Network (WWAN) can help users resolve connectivity problems. Including: Error SIM NOT FOUND — CHECK ORIENTATION, Cannot Read SIM, Dell Mobile Broadband Card Utility Status Is "No Card Detected," Cannot Browse the Web and Cannot find Network / Service.
Updated: April 30, 2025
ID: 000142465
Resolve the issue when your Dell laptop keyboard types the wrong letters. Our guide helps with common issues like the keyboard typing wrong letters, incorrect Number Lock settings, and more.
Updated: April 30, 2025
ID: 000123342
Learn about various issues when upgrading a computer from Windows 7 or Windows 8.1 to Windows 10.
Updated: April 30, 2025
ID: 000177114
Discover how to turn the wireless devices on a Dell laptop on and off, use airplane mode, and troubleshooting wireless network problems.
Updated: April 30, 2025
ID: 000124366
The following article provides information about a Windows not detected error message. It appears when the Dell Adapter USB-C to Ethernet (Preboot Execution Environment (PXE) Boot) is connected.
Updated: April 30, 2025
ID: 000194004
Learn how to troubleshoot and resolve AC adapter issues on a Dell laptop. Find information about how to use and troubleshoot AC adapter-related problems.
Updated: April 30, 2025
ID: 000125125
This article provides information about how to troubleshoot and fix issues if the computer fan is not working, the fan noise is loud, the fan is spinning slowly, and so on.
Updated: April 30, 2025
ID: 000179087
This article provides information about the Dell Data Wipe feature on Dell BIOS and instructions on use of this feature.
Updated: April 30, 2025
ID: 000146892
This article provides information about how to check the battery health status on a Dell laptop. Find information about using different methods to perform a battery health check on your Dell laptop.
Updated: April 30, 2025
ID: 000124397
Having your computer not shut down as expected or turn itself back on unexpectedly can be a frustrating experience. See the appropriate information pertaining to your issue.
Updated: April 29, 2025
ID: 000126172
A dim screen can be caused by adaptive brightness settings. Follow the steps for your Windows 10 or 11 system to turn off adaptive brightness and manually adjust screen brightness and control brightness settings.
Updated: April 29, 2025
ID: 000220087
The following article is an overview of the Dell Command Configure, Power, Monitor, and Update Utilities. It links to the latest information available about them on the Dell support site.
Updated: April 29, 2025
ID: 000177196
The following article provides information about the maximal opening angle of any Dell laptop that has shipped since 2020. That includes the Precision, Latitude, XPS, Inspiron, Vostro, G-Series, Dell, Dell Pro, Dell Pro Max, and Alienware gaming laptops.
Updated: April 29, 2025
ID: 000203122
This article describes what to do when keys in the Dell Pro Keyboard and Mouse KM5221W keyboard start to repeat by themselves.
Updated: April 29, 2025
ID: 000216039
This article lists Dell computers that have previously been tested for upgrade from Windows 10 to Windows 11, and to update from Windows 11 to Windows 11 2022 Update (build 22H2). Beginning with Windows 11 Build 23H2, Dell will not provide a list of update testing between versions of Windows 11. However, Dell will continue to support the factory installed operating system and updates provided by Microsoft through Windows Update.
Updated: April 28, 2025
ID: 000187485
The following article provides information about resetting the Basic Input/Output System (BIOS) for your Dell computer. This includes methods for resetting the Complementary metal-oxide-semiconductor (CMOS), the motherboard BIOS, and the BIOS without a display. This guide helps to restore your BIOS to default settings and clear the nonvolatile random access memory (NVRAM) on your Dell computer.
Updated: April 28, 2025
ID: 000124377
This article provides step-by-step instructions on how to boot into safe mode in Windows 11 or Windows 10.
Updated: April 28, 2025
ID: 000124344
Is your sound recorder not capturing sound? Learn how to fix microphone issues, troubleshoot laptop microphones, and resolve screen recording with no audio problems.
Updated: April 25, 2025
ID: 000179430
The following article provides information about the Dell Pair software. This software makes it easier to connect your Dell Bluetooth devices to your Dell computer.
Updated: April 25, 2025
ID: 000201693
Learn how to create a Dell Recovery and Restore USB drive, and how to use the drive to restore the operating system on a nonworking device.
Updated: April 25, 2025
ID: 000125230
This article details Microsoft's announcement to end support for Windows 10 on October 14, 2025. Learn how to upgrade to Windows 11 or purchase a new device capable of running Windows 11.
Updated: April 25, 2025
ID: 000308496
See the section that matches the code you received, and follow the instructions that are listed in the Next Steps column.
Updated: April 24, 2025
ID: 000181167
Learn what causes Wi-Fi interference and how to fix wireless interference issues. Understand how Bluetooth affects Wi-Fi data, reduce network interference, and improve signal strength.
Updated: April 24, 2025
ID: 000150359
BitLocker recovery key not working or failed to unlock with this recovery key? Learn how to bypass BitLocker and unlock it from Command Prompt when stuck on the recovery blue screen.
Updated: April 24, 2025
ID: 000130549
Learn how to resolve camera problems by reinstalling or downloading the Microsoft integrated webcam driver on Windows 11. Step-by-step guide to ensure your camera driver works correctly.
Updated: April 24, 2025
ID: 000124356
This article contains information about how to set up email using various email applications such as Gmail, Microsoft Office Outlook, and Outlook.com, and resources for troubleshooting email issues.
Updated: April 24, 2025
ID: 000132373
Learn about what to do if the camera on an Inspiron 14 5445 or Inspiron 14 7445 2-in-1 stops working after selecting Eject Integrated_Webcam_FHD.
Updated: April 24, 2025
ID: 000275268
Learn how to change the display or video settings in Microsoft Windows 11 and Windows 10 on your Dell computer. Find information about how to change the screen resolution, refresh rate and size of fonts, icons and improve text.
Updated: April 24, 2025
ID: 000129416
This article contains information about steps for identifying unknown devices in Windows Device Manager.
Updated: April 24, 2025
ID: 000151898
Resolve no video issues with HDMI to DisplayPort adapters. Learn about active and passive options, ensuring compatibility with Dell computers.
Updated: April 24, 2025
ID: 000125170
Windows fails to activate automatically after having the motherboard replaced. The Windows activation status changes to error 0x803fa067.
Updated: April 24, 2025
ID: 000218462
Learn how to download a Dell OS recovery image using the OSISO recovery tool and restore your Windows operating system. This is ideal for scenarios like computer crashes, hard drive replacements, or other software issues.
Updated: April 23, 2025
ID: 000123667
This article provides information about troubleshooting Microsoft Outlook performance issues on your Dell computer.
Updated: April 23, 2025
ID: 000138178
This article provides answers to the most frequently asked questions about external Serial Advanced Technology Attachment (eSATA) port on a Dell Computer.
Updated: April 23, 2025
ID: 000137864
Explore the evolution of DisplayPort technology. Learn about its origins, features, and benefits. Discover how DisplayPort compares to other interfaces.
Updated: April 23, 2025
ID: 000134877
This article details the types of ports and connectors that you can find on a computer. Computers that Dell is shipping or has shipped in the last 10 years. We also provide a guide to the older color code convention for ports and connectors.
Updated: April 23, 2025
ID: 000132029
The following article provides a visual guide to each of the major components that you find in most laptops.
Updated: April 23, 2025
ID: 000139511
This article provides information about how to find the Piece Part Identification (PPID) number of the motherboard. Getting the motherboard serial number on a Dell Computer without physically removing any parts.
Updated: April 23, 2025
ID: 000125347
This article provides information about the issue where Intel Iris Xe Graphics shows as Intel UHD Graphics.
Updated: April 23, 2025
ID: 000203922
The Dell Parts and Repairs selector shows what Dell-certified memory, storage, drives, media, batteries, parts, and upgrades are available for purchase.
Updated: April 22, 2025
ID: 000130752
This article provides information about how to identify damage to the AC adapter of Dell computers. What are the different types of damage that can occur compared to normal wear and tear?
Updated: April 22, 2025
ID: 000125337
This article provides information about the Alienware AW720H headset battery life is less than expected.
Updated: April 22, 2025
ID: 000222485
This article provides information about headset mute issue, and playback pause issue occur on the Dell Pro Premium Wireless ANC Headset WL7024.
Updated: April 22, 2025
ID: 000223535
This article provides information about the Dell Pro Wireless Headset WL3024
or Dell Pro Premium Wireless ANC Headset WL7024 behavior with Dell Peripheral Manager.
Updated: April 22, 2025
ID: 000219052
Resolving AW720HA, AW720H, AW725H, AW920H, AW520H Alienware headsets microphone to not working.
Updated: April 22, 2025
ID: 000217402
This article provides information about laptops with discrete graphics cards and using the correct AC adapter for the docking solution and monitor type.
Updated: April 22, 2025
ID: 000212410
Follow the instructions to help resolve the issue were the LCD brightness constantly changes depending on what is shown on the screen.
Updated: April 22, 2025
ID: 000135009
Steps on configuring a system BIOS password for a Dell computer.
Updated: April 22, 2025
ID: 000219524
Steps to fix your system settings to allow audio using a headset on Inspiron systems with Realtek Audio.
Updated: April 22, 2025
ID: 000137121
Information about Intune not deploying Dell Optimizer version 4.2.2 if it is downloaded from the Microsoft Store.
Updated: April 22, 2025
ID: 000224821
This article describes what to do when your Dell monitor drops its RJ45 LAN connection intermittently while connected to your Dell computer.
Updated: April 22, 2025
ID: 000196925
Transfer Outlook email, calendar, and contacts to another computer using a PST file. Learn how to export Outlook items to an Outlook Data File (.pst) and import them seamlessly.
Updated: April 22, 2025
ID: 000138994
How to calibrate monitor color in Windows 10 and Windows 11 to correct yellowish tint and improve display accuracy. Follow this guide for adjusting gamma, brightness, contrast, and color settings.
Updated: April 22, 2025
ID: 000194424
This article discusses computers not able to power on after being turned off for a long period of time due to battery storage mode and how it affects the CMOS battery shelf life.
Updated: April 22, 2025
ID: 000202232
This article provides information about an issue with the Dell Alienware headset when connected using a 3.5mm cable.
Updated: April 22, 2025
ID: 000209764
This article provides information about how to properly connect USB Type-C cables into laptops and monitors to avoid damaging the cables.
Updated: April 22, 2025
ID: 000216384
Resolve Wi-Fi connection problems when your computer does not connect to Wi-Fi. Learn steps for fixing Wi-Fi issues on your Dell computer, ensuring reliable connectivity.
Updated: April 22, 2025
ID: 000132488
Help for audio or video distortion when adjusting the screen brightness with the keyboard hotkeys.
Updated: April 22, 2025
ID: 000142599
This article takes you through installing Ubuntu as a dual boot on a Dell computer with a Windows 8 through Windows 11 operating system.
Updated: April 22, 2025
ID: 000131253
This article provides a solution to your Windows 10 computer sticking in an infinite loop when starting up.
Updated: April 22, 2025
ID: 000147138
Discover Dell's display resolution guidelines for LCD panels on our monitors and laptops. We'll explain what dots and pixels are, introduce you to the Premium Panel Exchange, and show you how to spot bright or dead pixels on your screen.
Updated: April 22, 2025
ID: 000126004
The following article provides information about the correct way to troubleshoot a Dell AC adapter if the status light is off or flickering. Dell AC adapters come with a status Light Emitting Diode (LED) on the adapter or a ring of them around the connector to the device.
Updated: April 22, 2025
ID: 000140032
Facing camera or microphone issues in Windows 11 or 10? Explore simple steps to resolve privacy settings and get your devices working again on desktops, laptops, and tablets.
Updated: April 22, 2025
ID: 000133755
How to connect speakers to your Personal Computer and enhance your audio experience. This guide covers connecting headphones, wired and wireless speakers for computers.
Updated: April 21, 2025
ID: 000125795
Information about the pen option in Dell Peripheral Manager is missing when using an Inspiron 7430, 7435, 7630, 7440, and 7445 2-in-1 systems.
Updated: April 19, 2025
ID: 000217053
Learn how to create and then log in to a local account in Microsoft Windows.
Updated: April 19, 2025
ID: 000140161
Learn how to change your Blu-Ray (BD) player's region code. This guide covers finding your disc's region, understanding Blu-Ray player Region Codes, and step-by-step instructions.
Updated: April 19, 2025
ID: 000151519
This article provides information about how to turn on Alienware Wireless Gaming Headset upon arrival.
Updated: April 19, 2025
ID: 000213964
How to Create Windows Installation Media for Windows 11 and Windows 10 using the Media Creation Tool
Create Windows installation media for Windows 11 and 10 with Media Creation Tool. Choose your media type (USB or DVD) and follow easy steps for OS upgrades or reinstalls.
Updated: April 19, 2025
ID: 000132439
Learn how to improve the performance of a Dell laptop battery. Find information about changes that you can make on a laptop to enhance the battery life.
Updated: April 19, 2025
ID: 000123091
This article gives you information about fixing your Dell laptop or desktop that shows a square artifact in the middle of your screen.
Updated: April 19, 2025
ID: 000127567
This article talks about an issue where specific applications and computer settings on Windows 11 detects the Operating System as Windows 10.
Updated: April 19, 2025
ID: 000193571
Information about the network features in Dell Optimizer & MyDell no longer working under Windows 11 24H2 when location services are disabled.
Updated: April 19, 2025
ID: 000225844
Learn how to clean up disk space in Windows. Find out what is taking up space on your hard drive and discover ways to free up disk space effectively.
Updated: April 19, 2025
ID: 000133190
Why unlocking BIOS hard drive passwords for NVMe drives is not supported on Dell computers and explore alternative methods to reset or clear your NVMe drive password.
Updated: April 19, 2025
ID: 000126556
This article is a reference guide to the diagnostic codes available on each model of Inspiron laptops and what those codes indicate.
Updated: April 18, 2025
ID: 000140521
Fix common mouse issues like restoring your pointer, why your mouse is not moving, and troubleshooting a slow or unresponsive pointer.
Updated: April 18, 2025
ID: 000124626
Find out more about how to clean your Dell equipment.
Updated: April 18, 2025
ID: 000133659
Resolve no audio issue while playing YouTube on Google Chrome.
Updated: April 18, 2025
ID: 000127781
This article discusses how to resolve Dell CinemaColor stops responding on select Inspiron or Vostro platforms.
Updated: April 18, 2025
ID: 000126003
See the information below to help resolve the error "0xA00F4244 NoCamerasAreAttached" when you access the webcam.
Updated: April 18, 2025
ID: 000125158
This article provides information about how to troubleshoot and fix common display or video issues on a Dell monitor.
Updated: April 18, 2025
ID: 000132354
See the Suggested Quick Fixes for a desktop or laptop keyboard not working and the keyboard troubleshooting sections for help with resolving your keyboard issues.
Updated: April 17, 2025
ID: 000131432
For help in Windows 11 and Windows 10 with setting up, connecting, sharing files, photos, music, and troubleshooting your wired network see the appropriate section.
Updated: April 17, 2025
ID: 000133413
This article provides information about the different types of hard disk drives (HDD) or solid state drives (SSD) on Dell computers. Learn how to run the hard disk drive diagnostics, replace a hard drive, upgrade a hard drive, and more. Find links to troubleshooting resources to help resolve hard drive-related issues on a Dell computer.
Updated: April 17, 2025
ID: 000179003
For help with troubleshooting Bluetooth issues and information about how to pair (connect) Dell Bluetooth enabled computers to Dell Bluetooth accessories, and steps to resolve issues you may see, see the sections below.
Updated: April 17, 2025
ID: 000126781
Learn how to find and check your laptop or tablet model with our guide. Identifying the product allows you to get model-specific support such as drivers, manuals, and specifications.
Updated: April 17, 2025
ID: 000124353
Steps to fix an Outlook 80090016 error after you have the system board replaced on your Dell computer.
Updated: April 17, 2025
ID: 000137758
This article provides information about how to successfully complete initial activation for your Office 2021 or 365.
Updated: April 17, 2025
ID: 000224996
This article provides information about how to start the applications successfully when starting the operating system for the first time.
Updated: April 17, 2025
ID: 000239646
This article provides information about how to resolve microphone issues on the Alienware Dual Mode Wireless Gaming Headset AW720H.
Updated: April 17, 2025
ID: 000214135
The following article provides information about the proper way to insert and remove the USB Type-C connector on Dell laptops and devices. (For example: Docking Stations and Monitors.)
Updated: April 16, 2025
ID: 000198334
This article provides information about different types of Dell docking stations. Find information about how to find a compatible docking station for your Dell laptop.
Updated: April 16, 2025
ID: 000124295
Having problems with sleep or hibernation on your Dell laptop or desktop? Learn how to troubleshoot Windows 10 and 11 sleep mode, hibernation settings, and power issues with solutions.
Updated: April 16, 2025
ID: 000129843
The following article shows you how to fix Window Autopilot Domain issues after replacing parts or receiving a computer replacement. This applies to computers that run Windows 10 and Windows 11.
Updated: April 16, 2025
ID: 000132036
Learn how to enable boot from CD or DVD option in the Unified Extensible Firmware Interface (UEFI) BIOS with UEFI boot mode enabled.
Updated: April 16, 2025
ID: 000124391
Fix BIOS corruption on Dell computers with BIOS recovery methods. Learn how to recover the BIOS using auto-recovery when BIOS corruption is detected and the power status is inadequate.
Updated: April 16, 2025
ID: 000132453
Information about how to manage the thermal handling built into your Dell gaming system to mitigate any FPS drops after long periods of use.
Updated: April 16, 2025
ID: 000132930
This article provides information about the Driver Detection not Available message that appears on the Dell support driver download page.
Updated: April 16, 2025
ID: 000200106
Learn how to type special characters on a keyboard in Windows. Learn about alt codes, the Character Map, and shortcuts to type symbols with the keyboard.
Updated: April 16, 2025
ID: 000175486
BIOS Update Through Windows Update Fails on Computers with a Discrete Graphics Processing Unit (GPU)
This article gives information about a scenario where a Dell BIOS update fails when done through Windows Update.
Updated: April 16, 2025
ID: 000216539
This article discusses that the Group Policy Templates stop working after updating Dell Power Manager application to v3.14 or later.
Updated: April 16, 2025
ID: 000220114
Information about intermittent audio issues with the Alienware AW920H headset and Windows 11.
Updated: April 16, 2025
ID: 000222484
How to troubleshoot hardware error codes including PSA and ePSA, hard drive, and printer errors as well as Windows error codes.
Updated: April 16, 2025
ID: 000124354
Dell Client Platform remediation is available for an INSYDE BIOS vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: April 15, 2025
ID: 000285110
This article provides information about general maintenance guidelines for a Dell computer.
Updated: April 15, 2025
ID: 000124077
This article provides information about Intel Wireless Display (WiDi) and hardware requirements for Intel Wireless Display. Learn how to use the Intel Wireless Display to share your laptop screen with a TV or a supported wireless display device.
Updated: April 15, 2025
ID: 000125858
The following article provides information about an error message seen on startup. This happens when connecting a Dell Thunderbolt docking station to a USB type-C port that does not support Thunderbolt 3 protocols. (Such as the WD19TB, WD19TBS, or WD22TB4 dock.)
Updated: April 15, 2025
ID: 000135678
The following article provides information about the Absolute module interface that is replacing the Computrace module in recent Dell BIOS updates.
Updated: April 15, 2025
ID: 000142862
How to troubleshoot and resolve no sound or audio playback issues on your Dell computer. Follow our guide for common sound problems, such as low volume, distorted audio, and missing devices.
Updated: April 15, 2025
ID: 000179019
The Killer Control Center software allows you to set a speed limit to your wired connection. Configuring a low value results in slower speeds when connected through a wired connection.
Updated: April 15, 2025
ID: 000135709
Learn how to report a lost or stolen Dell laptop or desktop, including necessary details. Follow our guide for timely action and how to contact Dell Support.
Updated: April 14, 2025
ID: 000129627
Learn how to open Device Manager using shortcuts, commands, and CMD. Covers device manager shortcut, device manager command, and how to get to Device Manager in Windows 11 and Windows 10.
Updated: April 11, 2025
ID: 000123570
Learn how to do a clean boot in Windows 10 or 11 using MSConfig. This method helps identify software conflicts by starting your computer with only essential services and drivers.
Updated: April 11, 2025
ID: 000102564
The following article is a step-by-step guide on how to install Skype software on a Windows operating system of your Dell computer.
Updated: April 10, 2025
ID: 000138686
Learn how to resolve common Internet connection issues on your Dell computer that matches the operating system.
Updated: April 08, 2025
ID: 000124368
This article provides information about support notifications for service requests, part dispatches, and driver updates. Learn how to create and manage support notifications for your Dell products.
Updated: April 08, 2025
ID: 000139419
The following article provides information about how the 3.5mm audio connection type affects the Alienware headset functions.
Updated: April 08, 2025
ID: 000213219
This article provides information about Wireless LAN card issue occurs when running LAN test in SupportAssist 4.0.3.
Updated: April 08, 2025
ID: 000227867
Know all about Windows command prompts - including basic commands list, running commands prompts, access previous commands, most used commands, and related helpful information.
Updated: April 07, 2025
ID: 000130703
Dell Client Platform remediation is available for multiple AMD BIOS vulnerabilities that could be exploited by malicious users to compromise the affected systems.
Updated: April 07, 2025
ID: 000250133
Dell Client Platform remediation is available for an Untrusted Pointer Dereference vulnerability within INSYDE BIOS that could be exploited by malicious users to compromise the affected system.
Updated: April 07, 2025
ID: 000227920
Dell Client Platform remediation is available for a Code Injection Vulnerability in AMD BIOS that could be exploited by malicious users to compromise the affected system.
Updated: April 07, 2025
ID: 000227593
The following article provides information about why some laptops shut down, enter into hibernation, sleep mode, or lose video. This can happen whenever certain types of metallic or magnetic devices are placed on top of them. (For example: Smartphones, Smartwatches, and so on.)
Updated: April 07, 2025
ID: 000134019
This guide is a series of questions commonly asked about the Microsoft 365. (Formerly Office 365.) If your answer is not found here, use the website links at the bottom of the page.
Updated: April 07, 2025
ID: 000178855
Learn how to use the Windows PowerShell application to identify which type of Dell Docking station is attached to your Dell computer.
Updated: April 06, 2025
ID: 000126566
This article provides information about determining the Pass-Though Media Access Control (MAC) address. Both with and without having the USB-C Dock or Network Interface Controller (NIC) adapter that is connected to their Dell laptop. It describes the setup and limitations and Static IP Address configuration requirements for managing docked laptops.
Updated: April 06, 2025
ID: 000137843
This article provides answers to frequently asked questions about Dell drivers and how to use the Dell Support Drivers website. Learn what Dell drivers are available, how to download and install a Dell driver, and more.
Updated: April 04, 2025
ID: 000123347
Discover nine Dell Active Pen models, identify your pen, install the Control Panel, and troubleshoot issues. Learn more about compatibility and troubleshooting steps.
Updated: April 04, 2025
ID: 000126601
Pairing Dell Bluetooth keyboard and mouse have connect buttons.
Updated: April 04, 2025
ID: 000132534
Download link for Facial Recognition package.
Updated: April 04, 2025
ID: 000148624
Controlling Bluetooth using the wireless switch on some Dell laptops
Updated: April 04, 2025
ID: 000150369
Learn how to turn on a backlit keyboard, keep keyboard backlight off, and troubleshoot common issues like keyboard illumination not working. Follow easy steps for enabling and adjusting backlit settings on Dell laptops.
Updated: April 04, 2025
ID: 000132120
Learn about PCI and PCI Express, their differences, and how they enhance computer performance. Discover common PCI Express errors and troubleshooting steps to resolve issues.
Updated: April 04, 2025
ID: 000123517
What surge protectors are, how they work, and why they are essential for protecting your electronics from power surges. Find out how to choose the right surge protector and understand their lifespan.
Updated: April 04, 2025
ID: 000145629
This article is a guide to resolving the error 2000-0251 when launching the ePSA diagnostics on a Dell personal computer.
Updated: April 03, 2025
ID: 000139065
How to take care of your Dell laptop with best practices for cleaning, maintaining, and ensuring it lasts longer. Understand essential laptop care and transport guidelines.
Updated: April 03, 2025
ID: 000124304
This article provides steps for finding the International Mobile Equipment Identity (IMEI) number in Windows.
Updated: April 03, 2025
ID: 000143678
This article provides information about how to resolve an issue with a TPM error during BitLocker Encryption. The error that is reported is "A required TPM measurement is missing."
Updated: April 03, 2025
ID: 000126671
This article provides information about guidelines for automating or using scripts to install or manage Dell TPM firmware updates.
Updated: April 03, 2025
ID: 000129290
This article describes an issue where the TPM cannot be configured because it is in an owned state.
Updated: April 03, 2025
ID: 000139777
The following article explains how to reseat the keycap when a key falls off the keyboard on a Laptop.
Updated: April 03, 2025
ID: 000133100
This article is a guide to identifying and resolving problems with the Ethernet connection on a Dell laptop.
Updated: April 03, 2025
ID: 000179429
The following article provides information about resolving reliability errors such as a failure to detect the drive, or Blue Screen issues. They are identified with Micron PCIe Non-Volatile Memory Express (NVMe) 2200S solid state drive (SSD)s. (Despite having installed the Micron 2200S 1060 firmware.)
Updated: April 03, 2025
ID: 000126687
The following article provides information about how to resolve a start-up or log-in issue in Ubuntu when restarting after running driver and software updates.
Updated: April 03, 2025
ID: 000129836
This article provides information about how to connect a monitor or projector to a Dell desktop, all-in-one, or laptop. Learn about the different types of video connectors, configure video settings and helpful links to troubleshooting guides.
Updated: April 03, 2025
ID: 000132424
This article is a guide to the various diagnostic beep codes for Dell laptops.
Updated: April 02, 2025
ID: 000132041
Learn what to do when your laptop touchpad is not working (A.K.A. laptop mouse, trackpad, mousepad). How to turn the touchpad off and on, and how to adjust settings for optimal performance in Windows.
Updated: April 02, 2025
ID: 000123353
This article provides information about integrated self-test (BIST, also called built-in diagnostics, or BID) and self-test feature check (STFC) diagnostic tests available on Dell monitors. Learn how to run a diagnostic test to diagnose hardware issues with Dell monitors.
Updated: April 02, 2025
ID: 000124390
Dell monitor not turning on? Discover troubleshooting steps for intermittent power issues or an off LED. Learn how to check cable connections, test power outlets, and more to resolve power problems.
Updated: April 02, 2025
ID: 000132245
Learn about system memory or random access memory (RAM). See our pictorial guide and explanation of different types of system memory.
Updated: April 02, 2025
ID: 000148441
This article provides information about how to judge acceptable light leakage levels on Dell laptop Liquid Crystal Display (LCD) screens.
Updated: April 02, 2025
ID: 000215193
Deploy WinPE Driver Packs
Updated: April 02, 2025
ID: 000107478
This is an article that takes you through identifying and repairing a virus or malware infection on your computer. Dell strongly recommends you recover your system image on the computer instead.
Updated: April 01, 2025
ID: 000129494
If the drivers you are looking for is not available on the Dell Support website, learn how to download native drivers in Microsoft Windows, Linux (Ubuntu, Red Hat Software, and so on) or ChromeOS.
Updated: March 31, 2025
ID: 000129450
This article provides information about how to troubleshoot and resolve common hard drive (HDD) or solid state drive (SSD) issues on a Dell computer.
Updated: March 31, 2025
ID: 000179526
The following article provides information about what memory issues can be seen on your Dell Laptop. Learn how to troubleshoot and resolve them on your laptop.
Updated: March 31, 2025
ID: 000126066
Resolve display or video problems on Dell laptops. Fix black screens, adjust brightness, connect external monitors, update display drivers, and more.
Updated: March 30, 2025
ID: 000134946
Follow the steps below to use your mobile device to scan the Service Tag QR code or Barcode on your Dell device. The Service Tag is the best way to access specific information about your Dell device.
Updated: March 28, 2025
ID: 000130977
Looking to register, update, change or transfer ownership and warranty information of your Dell computer? This article shows you how.
Updated: March 28, 2025
ID: 000125103
Learn how to create a Windows password reset USB flash drive in Windows 11 and 10. Use a password recovery USB flash drive to reset your Windows login password.
Updated: March 28, 2025
ID: 000135680
How to install and update the Thunderbolt controller driver and the Thunderbolt firmware using Dell Command | Update on Dell computers.
Updated: March 28, 2025
ID: 000177188
This article provides an overview along with information about how to deploy a Windows Operating System to a Dell Computer. Using the System Center Configuration Manager (SCCM) Software.
Updated: March 27, 2025
ID: 000138964
Learn how to resolve a USB 3.0 device recognized as USB 2.0 device on a Dell computer.
Updated: March 26, 2025
ID: 000135207
The following article provides information about dealing with a failure message for the dock fan received on WD19 and WD22 docks.
Updated: March 26, 2025
ID: 000130177
The following article provides information about a camera issue on AMD Ryzen 5 and 7 Inspiron Laptops. Carrying out your own operating system reinstall can cause the camera to have issues.
Updated: March 26, 2025
ID: 000293583
This article provides information about how to check the hardware specifications of a Dell computer on the Dell.com/support website, in the BIOS, or using the DirectX diagnostic tool.
Updated: March 19, 2025
ID: 000149095
Microsoft announced that Windows 7 is no longer supported as of January 14, 2020. Get information about tested systems for upgrade to Windows 10 and links to Microsoft announcements.
Updated: March 19, 2025
ID: 000132067
Information about how to update your BIOS on a Dell Desktop or Laptop computer using a USB thumb drive and the boot once menu.
Updated: March 17, 2025
ID: 000123870
Use our guide to learn how to successfully install Windows 11 and Windows 10 on a Dell computer with a Dell Windows Recovery DVD.
Updated: March 17, 2025
ID: 000132479
Learn how to set up dual or multiple monitors in Windows, adjust dual screen settings, and configure up dual or multiple monitors for better productivity, in Windows 11 and Windows 10.
Updated: March 14, 2025
ID: 000134286
How to connect and set up a Dell docking station with your laptop. Find setup instructions, compatible docking interfaces like USB-C and Thunderbolt 3, and troubleshooting tips to ensure reliable connectivity.
Updated: March 14, 2025
ID: 000126484
The following article provides information about a sound quality issue that is seen after plugging in a USB Headset.
Updated: March 14, 2025
ID: 000195820
The following article provides information about the availability of the Dolby Digital Plus codec on Dell Windows 11 based computers.
Updated: March 14, 2025
ID: 000239726
Information about User Presence Detection not being located in MyDell, but in the Operating System on computers released after September 2024.
Updated: March 14, 2025
ID: 000228462
Learn how to add (pair) Bluetooth devices in Windows 11 and Windows 10. Get step-by-step instructions to connect Bluetooth devices such as keyboards, mice, speakers, and headsets, and how to troubleshoot pairing issues.
Updated: March 13, 2025
ID: 000136692
Lithium-ion Polymer batteries are housed in a flexible multi-layer pouch, which may sometimes swell for a variety of reasons.
Updated: March 13, 2025
ID: 000128491
Learn how to cancel Dell consumer subscription support services such as Premium Support. Follow simple steps to end your subscription.
Updated: March 13, 2025
ID: 000126747
This article provides information about how to download and install or update Dell drivers for your Dell desktop, laptop, all-in-one, workstation, printer, monitor, tablets, and so on.
Updated: March 13, 2025
ID: 000183911
Experiencing slow performance on your personal computer? Find effective troubleshooting steps to resolve lagging issues and enhance your Dell personal computer's speed and efficiency.
Updated: March 11, 2025
ID: 000178928
This article provides an example log collector script for the Windows operating system.
Updated: March 10, 2025
ID: 000203831
Learn what a Customer Self-Replaceable (CSR) or Customer Replaceable Unit (CRU) is and guidance on how to replace these parts.
Updated: March 10, 2025
ID: 000133412
This article provides information about Dell Power Manager features, instructions on how to download and install the Dell Power Manager app. Find information about how to manage the laptop battery using Dell Power Manager.
Updated: March 10, 2025
ID: 000177768
Learn how to troubleshoot and resolve a CD, DVD, or Blu-ray drive not writing or recording data to a disk. Find information to diagnose and resolve issues if your CD, DVD, or Blu-ray drive is not able to write, burn, record to a disk.
Updated: March 07, 2025
ID: 000179508
Know how to install Ubuntu on a USB drive to troubleshoot system issues. Follow step-by-step instructions to create a bootable USB and run Ubuntu without affecting your installed Operating System.
Updated: March 07, 2025
ID: 000119771
Follow the instructions on how to turn the laptop touchpad (laptop mouse, trackpad, mousepad) off and on.
Updated: March 07, 2025
ID: 000124374
See the information about how to reset or clear the passwords in the BIOS or UEFI (also called System Setup) of a Dell desktop, laptop, or all-in-one computer. Find information about how to recover a forgotten or lost BIOS password.
Updated: March 07, 2025
ID: 000131024
Learn how to update the BIOS on your computer using the BIOS executable file that is copied to a USB drive from the One Time Boot menu.
Updated: March 07, 2025
ID: 000128928
This article provides information about how to troubleshoot and resolve USB-related issues on your Dell computer. Find step-by-step instructions to fix USB issues if a USB port is not working.
Updated: March 07, 2025
ID: 000132048
This article provides recommendations to resolve an issue with your Dell computer restarting, shutting down, locking up or not responding, and similar issues with Windows.
Updated: March 07, 2025
ID: 000132224
This article provides detailed information about various reasons why your laptop battery might drain faster than expected. It covers potential causes and helps you to optimize your laptop’s battery life and improve its overall performance.
Updated: March 06, 2025
ID: 000143524
This article covers frequently asked questions regarding Dell AI-Enabled Windows computers. It covers the most frequently asked questions (FAQs).
Updated: March 05, 2025
ID: 000223944
Explore this article to troubleshoot wireless networking for your home network on Windows 11. Also, for help with setting up, connecting, sharing files, photos, music, and troubleshooting your wireless network see the appropriate section.
Updated: March 04, 2025
ID: 000192048
The following article provides information about updating the BIOS on your Dell desktop or laptop running Ubuntu or some other type of Linux?
Updated: February 28, 2025
ID: 000131486
This article provides helpful information and links for basic wireless network troubleshooting. More specifically, this article focuses on 802.11a, b, g, n, or ac networks. This article does not cover Mobile Broadband (cellular-based wireless) or Bluetooth (also known as WPAN).
Updated: February 27, 2025
ID: 000127788
Follow the steps when the wired adapter did not connect.
Updated: February 27, 2025
ID: 000128276
This article provides information about how to troubleshoot and resolve battery-related issues on a Dell laptop. Find information about how to use, maintain, and troubleshoot a battery-related issue on a Dell laptop.
Updated: February 26, 2025
ID: 000123069
Troubleshoot multiple monitor issues and fix common external monitor connection issues. Find steps to resolve display issues when using multiple monitors in Windows.
Updated: February 24, 2025
ID: 000132851
See the step-by-step instructions on how to download and fill out the Bulk Ownership Transfer form.
Updated: February 24, 2025
ID: 000212140
How to run Dell Preboot diagnostics to identify hardware issues on your Dell computer. Learn instructions on using Dell onboard diagnostics, performing in-depth tests, and troubleshooting with Dell diagnostics boot options.
Updated: February 21, 2025
ID: 000181163
This article provides information about how to scan your Dell computer for driver updates, and automatically download and install the latest drivers.
Updated: February 21, 2025
ID: 000133088
This article provides instructions on how to run hardware diagnostics using SupportAssist on a Dell computer.
Updated: February 21, 2025
ID: 000198182
This article provides information about how to download and install the device drivers in the correct order on a Dell desktop or laptop.
Updated: February 21, 2025
ID: 000132394
This article provides instructions on how to run the hardware diagnostics on supported devices from the Dell Support website.
Updated: February 21, 2025
ID: 000181161
This article helps you identify the type of optical drive or optical disk issue based on the symptoms and provide links to helpful troubleshooting resources.
Updated: February 20, 2025
ID: 000126039
This article provides the information about resetting the BIOS default configuration on a system not matching the BIOS settings that are configured from the factory.
Updated: February 20, 2025
ID: 000129861
This is a troubleshooting guide that helps to identify abnormal noises on your Dell computer. It takes you through where the noise is, what type of noise it is and how to proceed once it has been identified.
Updated: February 20, 2025
ID: 000137253
This article provides information about how to carry out a clean installation of the Ubuntu Linux operating system on your Dell Computer.
Updated: February 20, 2025
ID: 000131655
Lost your Dell BIOS password? Learn how to get support for resetting BIOS System, Administrator, or hard drive passwords. Follow our guidelines to regain secure access to your Dell computer.
Updated: February 19, 2025
ID: 000140298
This article provides information about "New Technology (NVMe, Skylake chipset, and so forth…)" and their interaction during Windows installation on computers with the Intel Skylake Chipset.
Updated: February 17, 2025
ID: 000143245
Troubleshoot issues related to the CD, DVD, or Blu-ray drive on your Dell Desktop or Laptop computer.
Updated: February 17, 2025
ID: 000139665
Learn how to boot into Safe Mode with Networking in Windows 10 and 11. Use Safe Mode to troubleshoot system issues, access the Internet, and fix startup problems on your computer.
Updated: February 13, 2025
ID: 000148239
Learn how to identify and resolve noise issues on your Dell laptop PC. Find information on isolating noise related issues and common troubleshooting steps to resolve noise problem on a Dell laptop PC.
Updated: February 13, 2025
ID: 000137769
This article provides information about the features that are available on the ALPS TouchPad of your Dell laptop and how to use them.
Updated: February 13, 2025
ID: 000133650
This article provides basic troubleshooting steps to identify and resolve heat issues with your Dell laptop.
Updated: February 13, 2025
ID: 000133111
Learn how to troubleshoot Precision Touchpad problems in Windows. Fix cursor movement issues, adjust sensitivity, update drivers, and enable or disable touchpad settings.
Updated: February 12, 2025
ID: 000175506
Information about using the Windows POWERCFG command to create a Battery Report to help troubleshoot possible battery issues.
Updated: February 11, 2025
ID: 000130117
Discover steps to resolve Windows 10 shutdown issues with our guide. Learn about the Fast Startup feature, full shutdown methods, and command-line solutions. Ensure your system shuts down completely for optimal performance.
Updated: February 11, 2025
ID: 000124687
General information about what the Switchable Graphics option does on select Alienware and Dell laptops.
Updated: February 11, 2025
ID: 000054593
This article is a guide to the various types of solid state drive (SSD) that fit in the PCIe connector on your motherboard. This guide also explains what is involved in using such a drive as your main boot driver on a Dell computer.
Updated: February 09, 2025
ID: 000132410
Encountering installation problems with Dell SupportAssist for Personal Computer's and tablets? Learn how to fix installation issues with our step-by-step guide.
Updated: February 09, 2025
ID: 000131491
Learn how RAM speed and memory capacity impact your computer's performance. Explore what more RAM does, how to check RAM MHz, and why RAM speed matters for efficiency.
Updated: February 09, 2025
ID: 000129805
BitLocker encryption provides robust security for Dell computers. Learn about necessary requirements, vital hardware specs, and key management steps for effective Windows security.
Updated: February 08, 2025
ID: 000124701
Learn how to setup dual or multiple monitors in Microsoft Windows and troubleshoot dual or multiple monitor issues. Learn how to connect your computer to a TV or a Dell wireless monitor.
Updated: February 08, 2025
ID: 000024883
Investigate the possible causes of the video issue experienced on your Dell personal computer LCD.
Updated: February 07, 2025
ID: 000134729
Dell Digital Delivery remediation is available for a Buffer Overflow Vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: February 07, 2025
ID: 000244449
This article provides links to information regarding the use and troubleshooting of the network controller (network adapter) in your computer.
Updated: February 07, 2025
ID: 000131723
This article takes you through the Ubuntu operating system reinstallation process on a Dell computer.
Updated: February 07, 2025
ID: 000131480
The following article provides information about the Intel Connectivity Performance Suite (ICPS) and Intel Connectivity Manager (ICM) applications. Dell now includes these applications on your computer pre-installed at the factory.
Updated: February 07, 2025
ID: 000275594
This article provides general troubleshooting steps and links to information for your Non-Dell branded printer.
Updated: February 06, 2025
ID: 000129397
Create a Windows 10 recovery media for your Dell computer. This guide covers using a Windows recovery disk or USB to restore Windows if there are system issues. Essential for reinstallation and troubleshooting on Dell PCs
Updated: February 06, 2025
ID: 000177164
This article describes the PowerShare (Power Share) feature on Dell laptops that allows you to charge USB devices when the laptop is on battery power. (For example: Cellular phones, CD players, DVD players, MP3 players, and so on.)
Updated: February 06, 2025
ID: 000156341
This article provides guidance and direction for activating Windows after a motherboard replacement in your Dell computer.
Updated: February 06, 2025
ID: 000177704
The following article provides you with information about a sleep issue in the Windows operating system on some of Dell's AMD laptops. Leaving the Secure Digital (SD) memory card installed stops the laptops from entering sleep.
Updated: February 05, 2025
ID: 000278010
This article covers how to obtain support for Dell Digital Delivery products sold directly through Dell.
Updated: February 04, 2025
ID: 000123251
Upgrade your Dell computer or tablet to Windows 10. Learn how to upgrade Windows 7 to Windows 10, handle river updates, common issues, and essential steps for a smooth upgrade process.
Updated: February 04, 2025
ID: 000130221
Learn how to activate Microsoft Office 2019, 2021, 2024, or 365 on your Dell computer. Follow our instructions for activation, system requirements, and troubleshooting tips for smooth setup.
Updated: February 03, 2025
ID: 000175225
See the options for performing a computer restore, resetting Windows installation, or restoring Windows to factory condition on a Dell computer.
Updated: February 03, 2025
ID: 000124379
Learn how to shut down, use sleep and hibernate modes, edit power plans, and prevent your Windows 11 or Windows 10 computer from turning on during hibernation. Follow the steps to optimize power settings.
Updated: January 30, 2025
ID: 000132056
Identify if you have any valid concerns about the thermal and fan speed levels on your Dell laptop.
Updated: January 30, 2025
ID: 000130447
About hard drive (HDD) and BIOS passwords on Dell computers. Discover setup instructions, troubleshooting tips, and how to handle password issues.
Updated: January 29, 2025
ID: 000132226
This article provides answers to the most frequently asked questions about the High-Definition Multimedia Interface (HDMI) port on a Dell computer.
Updated: January 28, 2025
ID: 000139468
This article contains information about how to fix audio driver issues after installing Windows 10 Update KB4343909.
Updated: January 27, 2025
ID: 000123786
This article provides information about System Restore in Microsoft Windows. Learn how to create a restore point and how to restore the system files and settings in Microsoft Windows. Find step-by-step instructions to recover the computer using the System Restore feature in Microsoft Windows.
Updated: January 27, 2025
ID: 000148025
The following article provides a step-by-step guide on how to revert a Dell computer with a custom BIOS splash screen to the default Dell Splash screen.
Updated: January 27, 2025
ID: 000129832
The following article takes you through identifying and troubleshooting the ports and connectors on a Dell laptop or desktop computer.
Updated: January 24, 2025
ID: 000136835
Learn how to install and use Dell Client Configuration Toolkit (CCTK) for seamless BIOS configuration on OptiPlex, Latitude, and Precision systems. Steps for installation and command-line configuration
Updated: January 24, 2025
ID: 000134806
Enhance your Dell computer's speed with our comprehensive guide. Resolve slow performance issues in Windows 11 or Windows 10. Optimize settings, drivers, and more.
Updated: January 24, 2025
ID: 000192255
Discover the step-by-step instructions for installing Adobe software on your Dell computer in our comprehensive guide, ensuring a smooth installation process.
Updated: January 24, 2025
ID: 000177712
The following article provides a guide to the Video connectors. How to resolve No Video issues where the user has plugged up to the wrong ports on the monitor, computer, or any combination of the above.
Updated: January 23, 2025
ID: 000133328
Understand how to remove the password from Windows 10. Learn how to disable login passwords, manage account security, and simplify access to your laptop or Personal Computer.
Updated: January 23, 2025
ID: 000132604
Effective methods for how to remove malicious malware from your personal computer and how to delete malware from your computer. Ensure your Windows system is secure with the latest tools and tips.
Updated: January 23, 2025
ID: 000124387
Fix audio problems that arise after a Windows update. Follow our guide to resolve no sound issues on Windows 10 and 11, ensuring your Dell device's audio works correctly again.
Updated: January 23, 2025
ID: 000143621
Learn how to diagnose and fix CD, DVD, or Blu-Ray drive recognition problems in Windows 11 and Windows 10 on Dell Desktop or Laptop computers.
Updated: January 23, 2025
ID: 000134006
This article provides troubleshooting steps to resolve issues with sleep or hibernation mode on a Dell desktop or laptop running on Windows 11.
Updated: January 23, 2025
ID: 000192067
The following article is a guide to the Microsoft Configuration (MSCONFIG) utility in Windows 10 and Windows 11 operating systems on Dell Laptops and Desktops.
Updated: January 23, 2025
ID: 000136771
This article describes a how to troubleshoot a Bluetooth device loses connection intermittently in Windows 11 and Windows 10.
Updated: January 22, 2025
ID: 000122996
This process can help resolve problems where the laptop battery discharges quickly or the battery percentage drops suddenly (example: 20% charge to 6% in a short timeframe).
Updated: January 17, 2025
ID: 000205559
Find step-by-step instructions on how to identify the wireless network adapter that is installed in your computer in Windows.
Updated: January 17, 2025
ID: 000129554
Changing the advanced Wi-Fi adapter settings in Windows may help to prevent slow performance and intermittent connection. Follow the instructions for steps on how to access these settings.
Updated: January 17, 2025
ID: 000132395
This article gives some troubleshooting tips for common issues with video on Dell laptop LCD Screens
Updated: January 15, 2025
ID: 000124370
This article provides information about how to optimize the memory using the Disk Defragmenter option.
Updated: January 15, 2025
ID: 000123120
Learn how to replace a Dell laptop hard drive. Find step-by-step instructions for installation, operating system setup, and driver installation.
Updated: January 15, 2025
ID: 000122450
This article helps you prepare to replace customer replaceable parts on your Dell computer. Customer replaceable units are parts that, regardless of service response level, can be easily replaced with minimal effort and simple tools.
Updated: January 13, 2025
ID: 000202007
This article provides information about how to use the Ubuntu Linux Operating System Install. How to create and use multiple partitions on the Hard Drives in your Dell computer.
Updated: January 10, 2025
ID: 000131391
Learn how to connect a laptop or computer to a TV using the different connection options (wired and wirelessly). See the guides on how to project, stream to a TV for seamless viewing.
Updated: January 08, 2025
ID: 000155875
Learn how to roll back a device driver to a previous version on Dell computers running Windows. Restore stability by following these simple steps to resolve driver conflicts or issues after an update.
Updated: January 08, 2025
ID: 000148845
Learn to install printer drivers from older Windows versions when current drivers are unavailable. Includes instructions for resolving compatibility issues for inkjet and laser printers.
Updated: January 08, 2025
ID: 000133495
This page is a guide to getting started with the Linux operating system on a new Dell personal computer.
Updated: January 07, 2025
ID: 000131338
The following article provides troubleshooting instructions to identify and resolve an input device issue on a Dell computer running the Ubuntu operating system. (Touchpad, Mouse, Touchscreen, and so on.)
Updated: January 07, 2025
ID: 000129814
For help with setting up, connecting, sharing files, photos, music and troubleshooting your wireless network in Windows 8(8.1), refer to the appropriate section.
Updated: January 07, 2025
ID: 000129548
How to determine the firmware version of your storage device and update it if required.
Updated: January 06, 2025
ID: 000175541
Discover how to disable Windows Defender when using a third-party antivirus. Follow these steps to permanently disable Defender in Windows using the Group Policy Editor.
Updated: January 06, 2025
ID: 000108754
Learn how to use Microsoft Windows 10 Media Creation Tool for Dell computers. Upgrade, create installation media, and reinstall Windows 10 step-by-step.
Updated: January 06, 2025
ID: 000125245
Learn how to use Windows Push-Button Reset to restore your Windows operating system to factory settings.
Updated: January 06, 2025
ID: 000147320
How to enable Tablet Mode in Windows 10 when using your 2-in-1 laptop and learn how to disable Tablet Mode if necessary. This guide also covers Autorotation on laptops, including steps for enabling and disabling Autorotation for improved functionality.
Updated: January 02, 2025
ID: 000132403
Explore how to download and install McAfee products purchased at Dell. This guide covers McAfee LiveSafe, Small Business Security, Business Protection, and McAfee+ Premium. Get started with your McAfee subscription today.
Updated: December 31, 2024
ID: 000131535
Learn how to troubleshoot issues with your CD, DVD, or Blu-ray drive on Dell desktops and laptops. Follow these steps to resolve problems with unrecognized or unreadable disks.
Updated: December 30, 2024
ID: 000179516
Learn about repair options for a cracked or broken LCD screen on your Dell laptop, Venue phone, or tablet.
Updated: December 30, 2024
ID: 000123759
BIOSConnect helps you recover your computer's recovery partition in case of hard drive failure or corruption of the original partition.
Updated: December 20, 2024
ID: 000177771
Refer to the guidelines about the replacement of common parts for Dell Notebooks.
Updated: December 17, 2024
ID: 000179828
Dell Client Platform remediation is available for an Untrusted Pointer Dereference vulnerability within INSYDE BIOS that could be exploited by malicious users to compromise the affected system.
Updated: December 16, 2024
ID: 000226609
Fully uninstall Microsoft Office 365 from your Dell computer. This guide covers removal methods for Windows 11 and 10, including using Control Panel, the Easy Fix Tool, and manual uninstallation.
Updated: December 12, 2024
ID: 000132032
Dell Client Platform remediation is available for an AMD Graphics HIP SDK Incorrect Default Permissions Vulnerability that could be exploited by malicious users to compromise the affected systems.
Updated: December 12, 2024
ID: 000228079
Windows Hello is a more personal way to sign in to your Windows 11 and Windows 10 devices with a look or a touch. You get enterprise-grade security without having to type in a password.
Updated: December 09, 2024
ID: 000148929
The following article provides information about how to reset Windows Hello. These steps are required if the options gray out after upgrading your Trusted Platform Module (TPM) on a Dell laptop or desktop.
Updated: December 09, 2024
ID: 000145172
Learn how to clean (erase data or wipe data) and reset your hard drive. This guide covers wiping, cleaning up your hard drives (HDD), and securely removing all data to prepare your drive for reuse or sale.
Updated: December 05, 2024
ID: 000134730
Dell computer not reading Secure Digital (SD) cards, mini-SD cards, microSD cards, or SD USB adapters not showing up? Learn how to troubleshoot and resolve issues like undetected memory cards, read/write errors, and missing drive letters.
Updated: December 04, 2024
ID: 000150063
Why some laptops produce high-pitched buzzing noises and how to reduce them. Discover tips like enabling bus mastering devices to minimize noise caused by the processor's power state.
Updated: December 03, 2024
ID: 000142729
The following article provides information about Smart Home Technical Support. One year of Smart Home Technical Support is included with the purchase of Premium Support Plus on select computers for a limited time.
Updated: December 03, 2024
ID: 000228119
Looking for Dell replacement parts or Dell laptop parts? Find Dell computer parts and spare parts online. Learn how to use the Dell support page to buy Dell parts.
Updated: December 03, 2024
ID: 000136422
When you want all the wireless connections (Wi-Fi, Bluetooth, or Mobile Broadband) turned off, you turn on airplane mode. This is needed when traveling on an airplane (and is why it is called Airplane Mode). When you are having issues not being able to turn airplane mode off, follow the steps to force airplane mode off.
Updated: December 03, 2024
ID: 000124347
Follow these general guidelines for resolving the issue of extra, or "ghost", monitors showing in the Windows Display Settings.
Updated: December 03, 2024
ID: 000108307
Dell Client Platform remediation is available for an Untrusted Pointer Dereference vulnerability within INSYDE BIOS that could be exploited by malicious users to compromise the affected system.
Updated: November 26, 2024
ID: 000226608
Learn how to flip the screen on a Dell laptop or rotate your personal computer screen with simple keystrokes. Fix an upside-down display and adjust your screen orientation on any Windows device.
Updated: November 23, 2024
ID: 000132039
Having trouble with external speakers not working on your Personal Computer? Learn how to fix external speaker issues in Windows, including solutions for Personal Computer speakers not working, set default output, running diagnostics, and update drivers.
Updated: November 22, 2024
ID: 000124155
Learn how to defrag your hard drive with the disk defragmenter in Windows 11 and Windows 10. Improve performance by reducing fragmentation and speeding up your personal computer.
Updated: November 22, 2024
ID: 000177397
How to calibrate a touch screen with this guide. Follow our instructions for Dell touch screen calibration, adjusting touch sensitivity, and configuring Windows touch screen settings to ensure accurate performance.
Updated: November 22, 2024
ID: 000123813
How to wake up your computer from sleep mode, troubleshoot monitor standby issues, and resolve why your monitor keeps going to sleep in Windows 10 and 11.
Updated: November 21, 2024
ID: 000130380
For help with replacing the CMOS (coin-cell) battery on your Dell laptop, see the documentation of your computer.
Updated: November 21, 2024
ID: 000135178
The Windows 10 Test mode message may present itself in one of two different ways. See the section that matches what is on your computer.
Updated: November 20, 2024
ID: 000190354
The following article provides information about updating the BIOS on your computer using the DellConnect feature. This feature lets you update the BIOS to the latest revision outside of the Operating System.
Updated: November 20, 2024
ID: 000226691
Detect and remove spyware, malware, and adware on Windows with Windows Defender. Follow steps to scan, update, and protect your personal computer against infections for enhanced security.
Updated: November 19, 2024
ID: 000138081
Information about supported commands for Dell Data Wipe.
Updated: November 15, 2024
ID: 000186133
An Alienware Tri-Mode Wireless Gaming Headset AW920H may not have sound on one side of the headphones.
Updated: November 15, 2024
ID: 000209850
The following article provides information about how to uninstall the integrated applications (APPs) that come with the Windows 10 Operating System.
Updated: November 13, 2024
ID: 000139431
The following article provides information about checking for Hard Disk Drive (hard drive) password present using the Dell Command Application.
Updated: November 12, 2024
ID: 000123172
SupportAssist OS Recovery environment consists of tools to repair or reset the operating system, backup files, and diagnose hardware issues.
Updated: November 11, 2024
ID: 000177401
This article takes you through how to reconnect the Dell Diagnostics Partition to your Linux Ubuntu Operating Install if it did not come from the factory installed with that operating system.
Updated: November 11, 2024
ID: 000131660
Learn about what to do if your Alienware Dual Mode Wireless Gaming Headset | AW720H causes static or distortion when using the headset microphone.
Updated: October 29, 2024
ID: 000222520
The following article provides information about an issue with Windows 10 reporting that you are signed in with a temporary profile on your Dell computer. It takes you through various methods to resolve this.
Updated: October 17, 2024
ID: 000134012
This article provides information about why older Dell laptops do not have the WPA3-Enterprise security option.
Updated: October 17, 2024
ID: 000236746
This article provides a general guide for removing malware on your Dell Computer. Most of the steps are not covered under your warranty and are carried out at your own risk.
Updated: October 10, 2024
ID: 000137122
Learn how to create a new My Account and import your customer and order numbers if you have lost or forgotten your My Account email address.
Updated: October 02, 2024
ID: 000175479
Learn how to deploy, manage, secure and virtualize BYOD, Enterprise client, and mobility solutions from Dell Experts and Peers.
Updated: September 12, 2024
ID: 000180967
Learn how to efficiently manage and download Dell Driver Packs for OS deployment across Latitude, OptiPlex, Precision, and Tablet systems with automation tools.
Updated: September 11, 2024
ID: 000122176
This article provides information about how to return service parts to Dell in the United States Region only.
Updated: September 05, 2024
ID: 000178919
This article explains how to fix a hard drive locked error when installing Windows 10.
Updated: August 30, 2024
ID: 000131936
This article explains how to set the power profiles to decrease the throttling of the CPU.
Updated: August 30, 2024
ID: 000139695
Information about Dell recovery and OS reinstallation using Direct Media USB.
Updated: August 30, 2024
ID: 000129655
This article provides the steps to resolve the "The computer or remote device does not accept the connection" error message displayed when attempting to access certain online sites.
Updated: August 30, 2024
ID: 000149416
This article addresses an issue affecting PXE booting to a Dell Type-C to Ethernet dongle.
Updated: August 30, 2024
ID: 000148936
Learn how to restore the Microsoft Windows taskbar and Start menu if they are missing from the screen.
Updated: August 29, 2024
ID: 000152407
This article deals with providing links to further information about the various types of Microsoft Office supported by Dell on the various Windows Operating Systems.
Updated: August 29, 2024
ID: 000131262
The following article provides a reference that takes you through the Terminal conventions you must know. Knowledge of Terminal commands is needed in order to get the most out of the Linux Ubuntu Operating System on your Dell computer.
Updated: August 29, 2024
ID: 000152030
This article takes you through troubleshooting if your Dell laptop AC adapter LED is off or flickering.
Updated: August 29, 2024
ID: 000141424
This article explains what you receive when you are shipped a Dell Mail In Service box (United States only). Before shipping to the Dell Main In Repair Service, review the details of the paperwork required.
Updated: August 27, 2024
ID: 000134639
This article provides information about new DDR3L memory shipping on newer laptops. Some information about DDR3 vs DDR3L memory is also listed.
Updated: August 27, 2024
ID: 000132438
This article explains how to recover the standard Windows energy saving plans in case they are missing or faulty.
Updated: August 26, 2024
ID: 000148983
This article provides information on How do I eliminate the beep tones that my portable system emits during the boot process
Updated: August 26, 2024
ID: 000139830
Useful Information about the third-party anti-virus programs that ship with a Dell personal computer
This article gives information about install, usage, and removal for the anti-virus programs shipped or sold by Dell. It is further organized with the year each program came out.
Updated: August 23, 2024
ID: 000179574
Steps to allow DW58XXe 4G LTE-Wide Wireless Area Network (WWAN) module cards to swap from a 3G network over to a 4G network after 3G networks retire.
Updated: August 23, 2024
ID: 000197488
Resolving Windows Update failure to update.
Updated: August 23, 2024
ID: 000178461
Learn how to troubleshoot the ambient light sensor (ALS) to resolve dim LCD issues, flickering, or intermittent brightness.
Updated: August 22, 2024
ID: 000137814
The Driver Packs are updated based on the release schedule and in response to customer requirements.
Updated: August 22, 2024
ID: 000104133
This article discusses how to obtain and then setup Dell Digital Delivery.
Updated: August 22, 2024
ID: 000192053
Information about facilitating the Pre-Boot Execution (PXE) boot process when using a USB-C or Thunderbolt Ethernet adapter.
Updated: August 22, 2024
ID: 000150882
The following article provides information about when you must remove a windows update and how you would be best to do it.
Updated: August 22, 2024
ID: 000133367
Learn the easy steps to modify language settings in Adobe Acrobat 2017 and later. Follow our guide for a seamless language switch. Get expert tips now.
Updated: August 21, 2024
ID: 000180675
This article provides information about how to remove Skype from a Dell computer with a Windows operating system.
Updated: August 21, 2024
ID: 000132430
The following article provides information about the various keyboard shortcut commands common to Ubuntu Linux for use with your Dell Computer.
Updated: August 21, 2024
ID: 000131678
The following article provides the information about capturing an Event Trace Log (ETL). It includes the ETL and other files that can assist Dell in troubleshooting wireless issues that are only seen at customer sites.
Updated: August 21, 2024
ID: 000150790
Learn how to manage Windows 10 ISO files with oversized install.wim for FAT32. Splitting or extracting the install.wim can solve the issue.
Updated: August 21, 2024
ID: 000127789
The following article provides information about How to increase RAM using USB drive in Windows 8 & 10. We can increase the RAM by using ReadyBoot or Virtual Memory.
Updated: August 21, 2024
ID: 000149907
This article describes the TPM firmware update process.
Updated: August 21, 2024
ID: 000184894
Securely erase data from your device before Trade In or Recycle by following our step-by-step instructions for Windows, Android, and Apple devices.
Updated: August 21, 2024
ID: 000192008
A basic guide to help you get started with your new Dell computer with Windows and where to find resources on Dell Support website to help you address any questions or issues.
Updated: August 21, 2024
ID: 000130248
This article provides information about the Dell client drivers and downloads update release schedule.
Updated: August 18, 2024
ID: 000197092
This article provides information about basic safety precautions that users must take before you access the internals of a computer or electrical equipment. Find information about how to protect against electrostatic discharge (ESD), prevent electrostatic damage to the components, and safety precautions when lifting electronic equipment.
Updated: August 14, 2024
ID: 000137973
The following article provides information about the usage of the Windows troubleshooting resource: The Wireless Network Report
Updated: August 13, 2024
ID: 000141419
Information about hardware that is not supported in Windows 10 on Dell computers that were released in 2024 and later.
Updated: August 09, 2024
ID: 000227657
This article provides information about using the AC adapter of your Dell laptop while traveling to another location.
Updated: August 07, 2024
ID: 000139802
How to update your Dell BIOS using the Dell Update Package (DUP) format. Includes detailed instructions for OptiPlex, Latitude, Precision Workstations, Inspiron, Vostro, and XPS models.
Updated: August 06, 2024
ID: 000148745
This article provides information about recycling or disposing Dell batteries.
Updated: July 17, 2024
ID: 000125451
Step-by-step instructions to guide you through the setup process for Windows 11 and Windows10 on your Dell computer using Intel Optane.
Updated: June 27, 2024
ID: 000140714
The following article provides information about the common terminal commands in use with Ubuntu Linux.
Updated: June 21, 2024
ID: 000123980
The following article is a guide to a quick fix for On-screen Windows errors seen after changing your computers Serial AT Attachment (SATA) mode.
Updated: June 21, 2024
ID: 000138544
This article provides the information about reinstalling individual modern applications that are included with Windows 10.
Updated: June 18, 2024
ID: 000125529
This article covers how to obtain product support for Intel Unison.
Updated: June 18, 2024
ID: 000215231
The following article provides information about setting up multiple screens using the Ubuntu operating system on your Dell computer.
Updated: June 03, 2024
ID: 000130979
This article takes you through recovering from a No boot issue on a Dell Notebook using the Ubuntu operating system.
Updated: May 31, 2024
ID: 000129823
The following article takes you through several methods for removing Applications, Programs, and Updates in the Windows 11, and Windows 10 operating system.
Updated: May 27, 2024
ID: 000137586
The following article provides information about the de-registration of Microsoft Autopilot enrolled PC's that require a motherboard rework or system exchange.
Updated: May 21, 2024
ID: 000133098
The following article is about a newly installed solid state disk (SSD) that Disk management does not detect. This is on the Windows 11 and Windows 10 operating systems with Storage Spaces set up.
Updated: May 21, 2024
ID: 000137098
The following article provides information about the various ways to set up a Windows Hello PIN login. Windows Hello is designed for laptops, tablets, and desktops running the Microsoft Windows 11 and Windows 10 operating systems.
Updated: May 21, 2024
ID: 000149166
How to Use the Dell Support Site to Identify and Install the Drivers for Your Dell Personal Computer
This article provides information about how to download Dell drivers from the Dell.com/support website for your Dell computer.
Updated: May 16, 2024
ID: 000132380
The following article is a reference to the various terms used in Ubuntu Linux. This is so that its structure can be described in a logical manner. (Terms can overlap between operating systems and sometimes mean two different things simultaneously.)
Updated: May 08, 2024
ID: 000131456
The following article provides information about video as it applies to Dell computers using the Ubuntu operating system.
Updated: May 01, 2024
ID: 000129722
The following article provides information about how to enable the microphone on your computer using the Ubuntu operating system.
Updated: April 26, 2024
ID: 000130863
The following article provides information about an issue that is seen on Dell computers running Ubuntu Long-Term Support (LTS) 18.04. Where the computer locks up when entering Sleep mode after installing from the Canonical International Standardization Organization (ISO) file.
Updated: April 26, 2024
ID: 000129712
This article provides information about how to set up and use your Dell Inspiron 14 7445 2-in-1 laptop. Learn how to run a hardware diagnostic test, download, and install drivers and more. Find troubleshooting resources to resolve common issues.
Updated: March 18, 2024
ID: 000223235
Explore step-by-step instructions to verify the original installation date of Windows on your Dell computer.
Updated: February 12, 2024
ID: 000131940
Dell Client Commercial remediation is available for multiple vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: February 12, 2024
ID: 000203758
The following article is a guide to upgrading your Ubuntu operating system. Step-by-step instructions to upgrade to the latest version available for your Dell laptop or desktop.
Updated: February 09, 2024
ID: 000131667
This article has the answers to the most frequently asked questions about DisplayPort. This covers it as a Protocol and as a Port and Connector on Dell laptops, tablets, and desktops.
Updated: February 07, 2024
ID: 000138764
Resolve Windows desktop offset problems with our step-by-step guide. Update drivers, check display settings, and troubleshoot with ease.
Updated: February 07, 2024
ID: 000138732
Windows S-Mode devices are streamlined for security and performance. To maintain both, drivers can only be updated through Windows Update / Windows Update for Business (WUfB).
Updated: February 02, 2024
ID: 000206176
The following article provides information about why Dell laptops and desktops may slow down over time and how you can fix this on your device.
Updated: January 26, 2024
ID: 000131445
The following article provides information about setting a preferred wireless band of 2.4 GHz, which should aid in successfully tethering from your iPhone mobile device.
Updated: January 25, 2024
ID: 000134378
The following article provides information about how to identify and resolve a wireless network issue on your Dell laptop or desktop with Ubuntu Linux installed.
Updated: January 25, 2024
ID: 000130686
This is a list of frequently asked questions to help troubleshoot, repair, and use the USB connectors and ports on your Dell computer.
Updated: January 24, 2024
ID: 000129226
Support for the Error Code 0xc0000034 seen in a Windows 7, 8, and 10 No Boot situation.
Updated: January 08, 2024
ID: 000179424
This article provides information about hard drive encryption along with explanation of BitLocker and troubleshooting steps to resolve hard drive encryption-related issues on a Dell computer.
Updated: December 22, 2023
ID: 000178978
If the customer restores the computer back to the factory image the removed application list can incorrectly show "McAfee LiveSafe" as a removed application.
Updated: December 04, 2023
ID: 000181135
The following article goes through the various ways that you can use a computer running the macOS operating system to help recover a Dell Computer. (macOS was previously Mac OS X, or OS X.)
Updated: October 05, 2023
ID: 000138931
This article describes the support scope for PC Game Pass and the Xbox app on Dell devices.
Updated: August 03, 2023
ID: 000207179
This article describes an issue where the Smart Byte application displays "Smart Byte Service requires an update. Launch browser?" Error.
Updated: July 11, 2023
ID: 000184064
the article provides information on dell G5 5505 help with issues such as wired and wireless networking, mouse, touchpad, keyboard, downloading drivers.
Updated: June 26, 2023
ID: 000125382
Dell Client Consumer and Commercial platform remediation is available for these vulnerabilities that may exploited by malicious users to compromise the affected systems.
Updated: June 08, 2023
ID: 000202317
Dell Client Consumer and Commercial platform remediation is available for these vulnerabilities that may be exploited by malicious users to compromise the affected systems.
Updated: June 08, 2023
ID: 000202319
Dell Client Platform remediation to address vulnerabilities that may be exploited by malicious users to compromise the affected system are addressed in Security Bulletin: NVIDIA GPU Display Driver - August 2022.
Updated: April 17, 2023
ID: 000202225
Dell Client Consumer and Commercial platform remediation is available for these vulnerabilities that could exploited by malicious users to compromise the affected system(s).
Updated: October 27, 2022
ID: 000204686
Dell Client Consumer and Commercial platform remediation is available for these vulnerabilities that may be exploited by malicious users to compromise the affected systems.
Updated: October 20, 2022
ID: 000202475
Dell Client Consumer and Commercial platform remediation is available for these vulnerabilities that may be exploited by malicious users to compromise the affected systems.
Updated: October 05, 2022
ID: 000200571
Dell Client Consumer and Commercial platform remediation is available for these vulnerabilities that may be exploited by malicious users to compromise one or more affected systems.
Updated: October 05, 2022
ID: 000202323
Dell Client Consumer and Commercial platform remediation is available for these vulnerabilities that could be exploited by malicious users to compromise the affected system(s).
Updated: September 30, 2022
ID: 000202207
Dell Client Platforms remediation is available for vulnerabilities that are addressed in Security Bulletin: NVIDIA GPU Display Driver-May 2022.
Updated: August 31, 2022
ID: 000200573
Dell Client Consumer and Commercial platform remediation is available for multiple security vulnerabilities that may be exploited by malicious users to compromise the affected system.
Updated: August 11, 2022
ID: 000199279
Dell Client Consumer and Commercial platform remediation is available for multiple security vulnerabilities that may exploited by malicious users to compromise the affected devices.
Updated: June 24, 2022
ID: 000200569
Dell Client Consumer and Commercial platform remediation is available for multiple SMM vulnerabilities that may exploited by malicious users to compromise the affected systems.
Updated: June 21, 2022
ID: 000200568
Dell Client Platforms remediation is available for vulnerabilities that are addressed in Security Bulletin NVIDIA GPU Display Driver for February 2022.
Updated: June 06, 2022
ID: 000200143
Dell Client Consumer and Commercial platform remediation is available for multiple vulnerabilities that may be exploited by malicious users to compromise the affected system.
Updated: May 26, 2022
ID: 000199282
Dell Client Consumer and Commercial platform remediation is available for SMM vulnerabilities that may exploited by malicious users to compromise the affected system.
Updated: May 12, 2022
ID: 000199285
Dell Client Platforms remediation is available for multiple AMD security vulnerabilities that may be exploited by malicious users to compromise the affected systems.
Updated: April 18, 2022
ID: 000195216
Dell Client Platforms require a security update to address vulnerabilities addressed in Intel XMM™ 7360 Cell Modem.
Updated: June 02, 2021
ID: 000182801
Dell Client platforms require a security update to address the vulnerability identified in Intel-SA-00455: Intel® SGX Platform Advisory.
Updated: May 22, 2021
ID: 000182799
Dell Client platforms require a security update to address the vulnerability identified in Intel-SA-00444: Intel® SGX Platform Software Advisory.
Updated: May 22, 2021
ID: 000182800
Dell Client Platforms require a security update to address vulnerabilities addressed in Intel PROSet/Wireless WiFi and Killer Driver.
Updated: May 22, 2021
ID: 000182802
DSA-2020-110: Dell Client Platform Security Update for Intel-SA-00334 Vulnerability
Updated: May 22, 2021
ID: 000132103
Dell Client platforms require a security update to address vulnerabilities in Intel CSME, Server Platform Services, Trusted Execution Engine, Intel Active Management Technology and Intel Firmware.
Updated: May 22, 2021
ID: 000145257
Dell Client Platforms require a security update to address vulnerabilities addressed in INTEL-SA-00369 Intel Graphics Driver Advisory.
Updated: May 22, 2021
ID: 000126415
Dell Client platforms require a security update to address vulnerabilities in the Intel® Graphics Driver for Windows
Updated: May 22, 2021
ID: 000147348
Dell Client Consumer and Commercial Platforms require a security update to address Intel vulnerabilities.
Updated: May 22, 2021
ID: 000180550
Dell Client Consumer Platforms have been updated to address a pointer issue vulnerability.
Updated: February 21, 2021
ID: 000125430
Dell Firmware Update Utility has been updated to address an arbitrary file overwrite vulnerability.
Updated: February 21, 2021
ID: 000128296
Select Dell Client Commercial and Consumer platforms require an update to address an improper access control vulnerability.
Updated: February 21, 2021
ID: 000140068