Articles
25 out of 85 shown
85 out of 85 shown
Learn how to resolve camera problems by reinstalling or downloading the Microsoft integrated webcam driver on Windows 11. Step-by-step guide to ensure your camera driver works correctly.
Updated: May 16, 2025
ID: 000124356
Discover steps to fix issues such as blank screens, overheating, hardware replacement, and CMOS battery failure. Find expert solutions to get your Dell desktop up and running.
Updated: May 08, 2025
ID: 000130881
This article provides instructions on how to run the hardware diagnostics on supported devices from the Dell Support website.
Updated: May 16, 2025
ID: 000181161
See the information below to help resolve the error "0xA00F4244 NoCamerasAreAttached" when you access the webcam.
Updated: May 16, 2025
ID: 000125158
See the section that matches the code you received, and follow the instructions that are listed in the Next Steps column.
Updated: May 16, 2025
ID: 000181167
This article provides an example log collector script for the Windows operating system.
Updated: May 16, 2025
ID: 000203831
This article describes the TPM firmware update process.
Updated: May 15, 2025
ID: 000184894
How to run Dell Preboot diagnostics to identify hardware issues on your Dell computer. Learn instructions on using Dell onboard diagnostics, performing in-depth tests, and troubleshooting with Dell diagnostics boot options.
Updated: May 15, 2025
ID: 000181163
Information about update errors when using Alienware Update, Dell Update, or Dell Command Update.
Updated: May 15, 2025
ID: 000185515
How to add apps to the startup folder in Windows 10 using simple steps and commands. Optimize startup programs for a faster boot and know the use of the shell startup command.
Updated: May 15, 2025
ID: 000124550
Learn how to activate Trusted Platform Module (TPM) 2.0 on your Dell personal computer for enhanced security features like BitLocker, Secure Boot, and Windows Hello. This article supports Windows 11, Windows 10, and Windows 8(8.1).
Updated: May 14, 2025
ID: 000189676
How to use the Print Screen key in Microsoft Windows 11 and Windows 10 to capture screenshots and use the Snipping Tool.
Updated: May 14, 2025
ID: 000147539
Learn how to download and install Bluetooth drivers for Windows 11 and Windows 10. Resolve any Bluetooth driver errors and ensure reliable Bluetooth connectivity on your device.
Updated: May 14, 2025
ID: 000132386
This article discusses how to download and install Adobe Acrobat that is purchased from Dell.
Updated: May 14, 2025
ID: 000180687
Windows BitLocker has become a solution for people using Windows to encrypt and secure your data. The following is how to enable and disable BitLocker using the standard methods. We do not discuss the utilization of a USB as a Trusted Platform Module (TPM) replacement and do not discuss Group Policy changes for advanced features. Domain level Group Policy changes and network-managed BitLocker setups are Best Effort and are out of the scope of support. Supported configurations are limited to single computers and locally managed BitLocker setups.
Updated: May 14, 2025
ID: 000125409
This article is a guide to clear the cache and browser history for common browsers. Browsers that are used on Dell computers with the Windows 10 and 11 operating system.
Updated: May 14, 2025
ID: 000136315
WinPE 11 driver pack.
Updated: May 14, 2025
ID: 000211541
This article provides information about upgrading or installing the system memory or RAM on a Dell computer. Identifying the correct memory type, the number of modules that are supported on a computer, and the maximum memory that is supported is important to understand before purchasing or upgrading the memory on a computer.
Updated: May 14, 2025
ID: 000129299
This article provides information about how to identify and troubleshoot blue screen or stop errors on a Dell computer. Find troubleshooting steps to resolve blue screen or stop errors.
Updated: May 14, 2025
ID: 000123379
Learn how to reset the BIOS or UEFI to factory default settings on a Dell laptop. Follow step-by-step instructions for UEFI BIOS utility factory reset, resetting BIOS without display, and restoring BIOS in Windows 10 and Windows 11.
Updated: May 14, 2025
ID: 000125291
Information and steps on how to automatically log in to Windows without having a welcome screen or classic login prompt.
Updated: May 13, 2025
ID: 000153123
Dell Client Platform remediation is available for multiple vulnerabilities in Intel PROSet/Wireless Wi-Fi Software that could be exploited by malicious users to compromise the affected system.
Updated: May 13, 2025
ID: 000286310
The following article contains information about multiple troubleshooting steps to fix sleep, suspend, and hibernate issues on Windows computers that turn on.
Updated: May 13, 2025
ID: 000129781
How to set your NVIDIA card as the primary GPU, enable NVIDIA video, and switch graphics mode to switchable graphics on Dell laptops. Improve video performance and resolve issues with your frames per second (FPS), video quality, and resolutions for gaming and multimedia.
Updated: May 13, 2025
ID: 000190229
Learn how to back up and restore in Windows 10 with File History.
Updated: May 13, 2025
ID: 000193501
Dell offers ISO recovery media for Windows 11 and Windows 10, available for download from their Operating System Recovery Image website.
Updated: May 13, 2025
ID: 000131442
Dell Client Platform remediation is available for multiple vulnerabilities in Intel Graphics Driver and Software and Intel Graphics Software Advisories that could be exploited by malicious users to compromise the affected system.
Updated: May 13, 2025
ID: 000281808
Information about Platform Configuration Register (PCR) 7 giving a "PCR 7 binding not possible" message when used with TPM and BitLocker.
Updated: May 13, 2025
ID: 000203995
The following article provides information about a failure of the Dell Pro Premium Collaboration keyboard to connect or detect the Radio Frequency (RF) Dongle.
Updated: May 13, 2025
ID: 000311953
BitLocker may not enable after a Hard Drive replacement.
Updated: May 13, 2025
ID: 000137422
Learn how to downgrade your Dell system BIOS safely. Step-by-step instructions for downloading and downgrading to a previous BIOS version Resolve issues with ease.
Updated: May 13, 2025
ID: 000130652
To help with locating previously stored BitLocker recovery keys, this article describes the different storage options that each Windows operating system supports.
Updated: May 13, 2025
ID: 000124361
The following article provides information about accessing the Unified Extensible Firmware Interface (UEFI) or BIOS with Microsoft Windows 10 or 11 on a Dell computer.
Updated: May 13, 2025
ID: 000126121
Learn to install a PCIe card in a Windows system. Find tips on PCIe slots, adapter options, and step-by-step installation instructions.
Updated: May 12, 2025
ID: 000126038
The following article provides information about how to boot to the Windows 11, or Windows 10 advanced startup options menu on your Dell computer.
Updated: May 12, 2025
ID: 000147155
This article provides information about how to disable touch options in Windows 10. This can be difficult when using a Dell Touch-enabled computer as a KIOSK device.
Updated: May 09, 2025
ID: 000137096
This article is a guide to a couple of different methods to complete a Trusted Protocol Module (TPM) firmware update on a Dell personal computer if you get the following error message - "The update image is not for this system."
Updated: May 09, 2025
ID: 000138425
Learn about possible hardware issues and how to troubleshoot them on a Dell computer with Ubuntu installed as the operating system.
Updated: May 09, 2025
ID: 000131786
This article explains how to run memory diagnostics using the ePSA and SupportAssist tools.
Updated: May 09, 2025
ID: 000129992
This article covers the answers to the most frequently asked questions about the Network Interface Card (network adapter, also known as Network Interface Controller, Network Adapter, LAN Adapter, or Physical Network Interface) port on a Dell computer.
Updated: May 09, 2025
ID: 000178859
This article describes the various download locations for drivers, software on the Dell Support website, and their purpose.
Updated: May 08, 2025
ID: 000131797
This article provides the steps for changing the Computer Name on a Dell computer if it shows Desktop-XXXXXX.
Updated: May 08, 2025
ID: 000137111
Information about how to download and install the latest BIOS or UEFI updates on a Dell computer. This guide covers accessing BIOS or UEFI, updating using USB or Windows, and recovering corrupt BIOS or UEFI on Dell computers.
Updated: May 08, 2025
ID: 000124211
A hard reset is recommended as the first step to fixing many common issues. This process helps by draining residual power that may be causing the problem.
Updated: May 07, 2025
ID: 000139016
This article is a guide to identifying and resolving start-up or power issues with your Dell computer. Is it a No Power with no signs of life? Do you see a No POST with Diagnostic LEDs or Beeps? Is it a No Boot which cannot load the Operating System? A No Video where the device starts but nothing that is seen on the display?
Updated: May 07, 2025
ID: 000125609
Learn how to identify if the power supply unit of a Dell desktop is working. Find steps to troubleshoot issues with power supply units and running a self-test diagnostic on the power supply unit.
Updated: May 07, 2025
ID: 000125185
Learn how to run a self-test diagnostic on the power supply unit of a Dell desktop or all-in-one computer. Built-in Self Test (BIST) helps determine if the power supply unit is working.
Updated: May 07, 2025
ID: 000125179
If your Dell desktop or all-in-one (AIO) desktop is not able to turn on, follow the troubleshooting steps to help you resolve power issues. Learn how to perform basic checks to identify why your desktop is not able to turn on.
Updated: May 07, 2025
ID: 000125186
This article describes how to enable or disable Hardware Virtualization on Dell systems.
Updated: May 07, 2025
ID: 000195978
This article provides instructions on how to create a bootable USB flash drive using the Diskpart utility.
Updated: May 07, 2025
ID: 000136959
This article provides information about Intel 11th, 12th, and 13th Generation processors when Troubleshooting drives are not found during Windows 10 and Windows 11 installation.
Updated: May 07, 2025
ID: 000188116
The following article takes you through optimizing your computers performance and stability by disabling start-up items.
Updated: May 07, 2025
ID: 000122786
Learn about how to locate the Dell Pro Keyboard and Mouse KM5221W USB dongle by following these step-by-step instructions.
Updated: May 07, 2025
ID: 000214907
Learn how to reset or reinstall Windows 11 on your Dell computer. Follow step-by-step instructions for system restore, resetting Windows, using recovery media, and more.
Updated: May 06, 2025
ID: 000192698
Learn how to enable Secure Boot and boot in secure mode on your Dell device. This guide covers UEFI secure boot, how to check if secure boot is enabled in the BIOS, and how to turn on secure boot for Windows 10 and 11.
Updated: May 06, 2025
ID: 000190116
Learn about how to resolve common issues such as Trusted Platform Module (TPM) errors, TPM not detected, TPM missing, or issues with BitLocker on a Dell computer.
Updated: May 06, 2025
ID: 000103639
This guide explains how to check your computer's components list online. This includes hardware, software, and services purchased with the computer.
Updated: May 06, 2025
ID: 000125283
This article provides instructions on how to run Windows Startup Repair in Windows 11 and Windows 10. Startup Repair is a Microsoft Windows feature that can fix problems with files that are required to boot the operating system.
Updated: May 06, 2025
ID: 000123362
This article explains the procedure to open a Service request using the Dell support page.
Updated: May 06, 2025
ID: 000132371
Create and manage disk partitions in Windows 11 and 10. Use Disk Partition Manager to create simple partitions, use unpartitioned space, and organize drives.
Updated: May 05, 2025
ID: 000143677
How to use the System File Checker (SFC) command "sfc /scannow" to scan and repair system files in Windows. System File Checker (SFC) helps repair corrupt files that cause boot-related issues.
Updated: May 05, 2025
ID: 000126064
Check your warranty status, renewing your warranty, transferring ownership, international warranty support, expired warranty support or register your Dell product.
Updated: May 02, 2025
ID: 000132024
This page is designed to appear under certain circumstances when searching for your Service Tag, Express Service Code, or Serial Number or part number.
Updated: May 01, 2025
ID: 000196860
Dell Client Platform BIOS remediation is available for a Stack-based Buffer Overflow Vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: April 30, 2025
ID: 000283859
Dell Client Platform remediation is available for an EDK2 vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: April 30, 2025
ID: 000270384
Having your computer not shut down as expected or turn itself back on unexpectedly can be a frustrating experience. See the appropriate information pertaining to your issue.
Updated: April 29, 2025
ID: 000126172
A dim screen can be caused by adaptive brightness settings. Follow the steps for your Windows 10 or 11 system to turn off adaptive brightness and manually adjust screen brightness and control brightness settings.
Updated: April 29, 2025
ID: 000220087
The following article is an overview of the Dell Command Configure, Power, Monitor, and Update Utilities. It links to the latest information available about them on the Dell support site.
Updated: April 29, 2025
ID: 000177196
This article describes what to do when keys in the Dell Pro Keyboard and Mouse KM5221W keyboard start to repeat by themselves.
Updated: April 29, 2025
ID: 000216039
The following article provides information about resetting the Basic Input/Output System (BIOS) for your Dell computer. This includes methods for resetting the Complementary metal-oxide-semiconductor (CMOS), the motherboard BIOS, and the BIOS without a display. This guide helps to restore your BIOS to default settings and clear the nonvolatile random access memory (NVRAM) on your Dell computer.
Updated: April 28, 2025
ID: 000124377
Learn what causes Wi-Fi interference and how to fix wireless interference issues. Understand how Bluetooth affects Wi-Fi data, reduce network interference, and improve signal strength.
Updated: April 24, 2025
ID: 000150359
BitLocker recovery key not working or failed to unlock with this recovery key? Learn how to bypass BitLocker and unlock it from Command Prompt when stuck on the recovery blue screen.
Updated: April 24, 2025
ID: 000130549
Resolve Wi-Fi connection problems when your computer does not connect to Wi-Fi. Learn steps for fixing Wi-Fi issues on your Dell computer, ensuring reliable connectivity.
Updated: April 22, 2025
ID: 000132488
Installation of CyberLink Media Suite from a DVD using a Dell External USB Slim DVD +/- RW Optical Drive DW316 takes a long time or fails.
Updated: April 22, 2025
ID: 000289867
Fix common mouse issues like restoring your pointer, why your mouse is not moving, and troubleshooting a slow or unresponsive pointer.
Updated: April 18, 2025
ID: 000124626
This article provides information about how to troubleshoot and fix common display or video issues on a Dell monitor.
Updated: April 18, 2025
ID: 000132354
See the Suggested Quick Fixes for a desktop or laptop keyboard not working and the keyboard troubleshooting sections for help with resolving your keyboard issues.
Updated: April 17, 2025
ID: 000131432
For help in Windows 11 and Windows 10 with setting up, connecting, sharing files, photos, music, and troubleshooting your wired network see the appropriate section.
Updated: April 17, 2025
ID: 000133413
This article provides information about the different types of hard disk drives (HDD) or solid state drives (SSD) on Dell computers. Learn how to run the hard disk drive diagnostics, replace a hard drive, upgrade a hard drive, and more. Find links to troubleshooting resources to help resolve hard drive-related issues on a Dell computer.
Updated: April 17, 2025
ID: 000179003
For help with troubleshooting Bluetooth issues and information about how to pair (connect) Dell Bluetooth enabled computers to Dell Bluetooth accessories, and steps to resolve issues you may see, see the sections below.
Updated: April 17, 2025
ID: 000126781
Learn how to find and check your laptop or tablet model with our guide. Identifying the product allows you to get model-specific support such as drivers, manuals, and specifications.
Updated: April 17, 2025
ID: 000124353
Learn how to report a lost or stolen Dell laptop or desktop, including necessary details. Follow our guide for timely action and how to contact Dell Support.
Updated: April 14, 2025
ID: 000129627
Learn how to open Device Manager using shortcuts, commands, and CMD. Covers device manager shortcut, device manager command, and how to get to Device Manager in Windows 11 and Windows 10.
Updated: April 11, 2025
ID: 000123570
Know all about Windows command prompts - including basic commands list, running commands prompts, access previous commands, most used commands, and related helpful information.
Updated: April 07, 2025
ID: 000130703
This article provides information about Thermal, Acoustic, Power, and Performance (TAPP) process within SupportAssist.
Updated: March 25, 2025
ID: 000273295